Windows 10: Folder permission issue?

I am having a problem with Adobe Photoshop CC and a plugin (Portrait Pro 15). When I try to launch the plugin from photoshop, I get the following error: Could not complete the Portrait Pro command because failed to run application C:/Program Files/PortraitPro Studio 15/PortraitProStudio.exe


I have been going back and forth with the vendor, Portrait Pro, but have not been able to find a resolution. I thought perhaps there was a problem with the folder permission for the Portrait Pro folder which was blocking Adobe Photoshop from launching the PortraitPro exe. I have tried changing the folder owner to my microsoft user name and ensuring I had full control but that hasn't helped.


Does anyone have any other ideas?


Thanks for your help,

Mary

:)

 

Folder won't open due to permission issue

Hello,

Thank you for posting your query on Microsoft community. I understand your concern. Let me help you.

I suggest you to sign out from the current account, restart the computer and log in with Administrators account and

check if it helps to resolve the issue.

I suggest you to refer to the steps below and check if it helps to resolve the issue.

• 
  Press and hold or right-click the file or folder, and then click
  Properties.
  
• 
  Tap or click the Security tab.
  
• 
  Under Group or user names, tap or click your name to see the permissions that you have.
  
  To open a file, you have to have the Read permission. To change the permissions of a file or folder, follow these steps.
  
  Important you must be logged on as an administrator to change permissions on files and folders.
  

• 
  Press and hold or right-click the file or folder, and then tap or click
  Properties.
  
• 
  Tap or click the Security tab.
  
• 
  Under Group or user names, tap or click your name to see the permissions that you have.
  
• 
  Tap or click Edit, tap or click your name, select the check boxes for the permissions that you must have, and then click
  OK.
  

Hope this helps. If the issue remains unresolved, please get back to us with more information and we’d be happy to help.

 

No permissions

Hi,

I would suggest you to right click on the user's folder for your profile and check if the permissions shows as "read only'. If this is the case, it might be causing the issue. In this case, I would suggest you to go to C:\User folder, right click on the
folder with your username and follow these steps:

• Open the properties of the main user profile folder where the files are located (such as Documents, Pictures, etc).
  
• Go to the Security tab and click Advanced.
• Check the box at the bottom of this window. It is labeled "Replace all child object permissions with inheritable permissions from this object" and then click Ok.
  

This does a one-time action that replaces the security on all the files/subfolders. It’s one-time, so you won’t find that box checked if you peek at it later. Try these steps and let us know the results for further assistance.

 

Permission issues

Hi,

Sorry for the delayed reply.

This may be caused by incorrect permissions on the files.

You can fix this using these steps:

• Open the properties of the main user profile folder where the files are located (such as Documents, Pictures, etc).
  
• Go to the Security tab and click Advanced.
• Check the box at the bottom of this window. It is labeled "Replace all child object permissions with inheritable permissions from this object" and then click Ok.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.