Folder Properties in Explorer under-reporting disk space

Discus and support Folder Properties in Explorer under-reporting disk space in Windows 10 Support to solve the problem; Hi all The major update to Windows 10 was rolled out to my PC several days ago. Except for the issue I am reporting in this post, everything looks... Discussion in 'Windows 10 Support' started by TigerDarren, Jun 3, 2018.

  1. TigerDarren Win User

    Folder Properties in Explorer under-reporting disk space


    Hi all


    The major update to Windows 10 was rolled out to my PC several days ago. Except for the issue I am reporting in this post, everything looks fine and the new and updated features all look good!

    However since the update the space usage being reported when I select the Properties menu item after right-clicking on a folder in Windows Explorer is reporting vastly lower disk space usage than it ever did before the update.

    For example, my Documents folder is showing 2.85Gb of space usage. However one of the subfolders (at the level directly below the Documents root directory) uses more than 5Gb by itself! (which in this case seems to be correctly reporting). This is just one of many subfolders off my Documents folder though, and the under-reporting problem extends to just about every other major folder that I have tried on my system (on both my system and portable hard disk drives).

    The differences in space usage being reported are at extreme levels, along the lines of reporting less than 10% of the space usage than when I performed the same request before the update. I have never experienced anything even remotely close to this (under any version of Windows) before the update.

    I have taken all the obvious steps such as checking Explorer's viewing options (none of which I changed before either before or after the update to cause these issues to arise) and looking for similar issues already being posted on Windows support forums. However I must admit that having totally drawn a blank with all of these avenues, it's time to ask the experts!

    By the way the issue isn't something as simple as having the option to include subfolders in space usage being turned off, as there is far less than 2.85Gb of space usage by my files on the Documents root directory (and once again the same patterns are apparent on other folders on my system).

    Has anyone else experienced similar issues with the under-reporting of disk space usage in Windows Explorer? (and if so have these problems seemed to have been introduced by the recent Windows 10 update?) Are there any steps you would advise I take to revert back to the space usage figures I would be expecting (and have always obtained before the update). This is a feature of Explorer that I constantly use and find very useful, but am being severely limited in its usage since the issues I am reporting in this post have recently come up.

    Thanks everyone, your assistance in getting this issue resolved would be much appreciated!


    Darren Campbell

    :)
     
    TigerDarren, Jun 3, 2018
    #1
  2. Darren Campbell Win User

    Folder Properties in Explorer under-reporting disk space usage following Win10 upgrade

    Hi all

    The major update to Windows 10 was rolled out to my PC several days ago. Except for the issue I am reporting in this post, everything looks fine and the new and updated features all look good!

    However since the update the space usage being reported when I select the Properties menu item after right-clicking on a folder in Windows Explorer is reporting vastly lower disk space usage than it ever did before the update.

    For example, my Documents folder is showing 2.85Gb of space usage. However one of the subfolders (at the level directly below the Documents root directory) uses more than 5Gb by itself! (which in this case seems to be correctly reporting). This is just
    one of many subfolders off my Documents folder though, and the under-reporting problem extends to just about every other major folder that I have tried on my system (on both my system and portable hard disk drives).

    The differences in space usage being reported are at extreme levels, along the lines of reporting less than 10% of the space usage than when I performed the same request before the update. I have never experienced anything even remotely close to this (under
    any version of Windows) before the update.

    I have taken all the obvious steps such as checking Explorer's viewing options (none of which I changed before either before or after the update to cause these issues to arise) and looking for similar issues already being posted on Windows support forums.
    However I must admit that having totally drawn a blank with all of these avenues, it's time to ask the experts!

    By the way the issue isn't something as simple as having the option to include subfolders in space usage being turned off, as there is far less than 2.85Gb of space usage by my files on the Documents root directory (and once again the same patterns are apparent
    on other folders on my system).

    Has anyone else experienced similar issues with the under-reporting of disk space usage in Windows Explorer? (and if so have these problems seemed to have been introduced by the recent Windows 10 update?) Are there any steps you would advise I take to revert
    back to the space usage figures I would be expecting (and have always obtained before the update). This is a feature of Explorer that I constantly use and find very useful, but am being severely limited in its usage since the issues I am reporting in this
    post have recently come up.

    Thanks everyone, your assistance in getting this issue resolved would be much appreciated!
     
    Darren Campbell, Jun 8, 2018
    #2
  3. Micah Bat Win User
    Documents/Pictures folders under 'This PC' refer to onedrive - not the local folders

    Since the only folder that has incorrect file path is the Documents folder under This PC, we would suggest you do the same steps provided above. However, do it in your Documents folder under This PC. To do so, kindly follow the steps below:

    • Open File Explorer
    • Click This PC
    • Right-click on Documents
    • Click Properties
    • Click Location
    • Click Restore Default
    • Click Apply
    • Click OK
    Also, we would like to inform you that "winhelponline.com" is not associated with Microsoft.

    Let us know how it goes.
     
    Micah Bat, Jun 8, 2018
    #3
Thema:

Folder Properties in Explorer under-reporting disk space

Loading...
  1. Folder Properties in Explorer under-reporting disk space - Similar Threads - Folder Properties Explorer

  2. Full Network Does Not Show in File Explorer

    in Windows 10 Network and Sharing
    Full Network Does Not Show in File Explorer: When I open File Explorer and click on the Network icon in the left margin, I see multiple devices but I do not see all of my PCs. I have 3 PCs (all running Win 10 home version) and on one of the PCs the only PC that shows is the PC that I am running File Explorer. On another...
  3. Quarantine folder on Windows Defender will not open; it says something about Library DDL or...

    in Windows 10 Customization
    Quarantine folder on Windows Defender will not open; it says something about Library DDL or...: when I try to see what is in the Quarantine folder on Windows Defender it says somethin about Library DDL or DLL not being installed or in error...
  4. How fo I remove an old user's files left sfter removimg the user? There's over 2 g of space...

    in AntiVirus, Firewalls and System Security
    How fo I remove an old user's files left sfter removimg the user? There's over 2 g of space...: I have old user files left after deleting user. How do i remove them? https://answers.microsoft.com/en-us/windows/forum/windows_10-security/how-fo-i-remove-an-old-users-files-left-sfter/32f5b559-f0f2-4796-b966-e32f59adad40"
  5. add search to folder in outlook

    in Windows 10 Software and Apps
    add search to folder in outlook: When I open a folder sometimes there is no search bar https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-outlook_mail/add-search-to-folder-in-outlook/4317d3bb-5dd4-4f3a-947e-8d08d2cb3042
  6. I want there to be no circumstances under which my computer restarts

    in Windows 10 Support
    I want there to be no circumstances under which my computer restarts: Look, I cannot arrive at work in the morning and my computer has reset itself and I lost the things I was working on. How do I do this? 116034
  7. Disk Mgt sees internal HDD as "Uninitialized", Diskpart doesn't

    in Windows 10 Drivers and Hardware
    Disk Mgt sees internal HDD as "Uninitialized", Diskpart doesn't: Every now & then this HDD won't initialize but eventually works. It's 1.5Tb & so unreliable I don't put data on it anymore. I check periodically & it's been okay each time. Yesterday I needed to organize data so I used the drive & naturally today, it won't initialize! I don't...
  8. Navigation Pane On/Off in File Explorer necessarily always global?

    in Windows 10 Support
    Navigation Pane On/Off in File Explorer necessarily always global?: Hi there. I'm new to Windows 10 (but very familiar with all other versions of Windows from the very first!), so this is my first post here. Am I right in assuming that (unfortunately for me!), the option to turn on/off the Navigation Pane in File Explorer is always...
  9. Switching a user doesn't switch language preferences [bug report]

    in Windows 10 Customization
    Switching a user doesn't switch language preferences [bug report]: I would like to report a bug. We have two windows accounts on our computer - me (administrator) and my girlfriend. I have these languages/keyboard layouts set up: English, Czech, Russian She has these: English (UK), Czech, Slovak, Russian, Serbian, Macedonian,...
  10. Controlled Folder Access in Windows 10 is blocking iCloud Photos causing excessive download...

    in AntiVirus, Firewalls and System Security
    Controlled Folder Access in Windows 10 is blocking iCloud Photos causing excessive download...: I enabled Controlled Folder Access (Defender ransomware protection) in Windows 10 1 day ago. I saw some notification warnings saying various programs were blocked, iCloudPhotos being one them. iCloud tray icon also reported problems writing to its default location and that...