Windows 10: Folders created in in outlook mail app for android are not being created in win10 mail app...

Folders created in outlook mail app for android are not being created in win10 mail app and fails to add the folder manually

It works on the 3 android devices I own with no issues.

:)

 

cannot create folders in windows mail app

when I go to 'more' in the mail app and click + a dialog display appears however when I enter the name of a new folder and click enter it appears momentarily in the folder list then disappears and a message appears at the top screen saying that the action could not be completed. I have tried the suggestions from the windows help site but nothing works. it appears that my only solution is to uninstall and reinstall the app, however that is not possible because I don't want to lose all my e-mails and accounts.
I think that the problem is definitely with the app and not some weird Windows thing because I can create new folders with my Gmail account.
Any suggestions will be appreciated, thanks in advance

 

cannot create folders in windows mail app

That would be my suggestion. try IMAP, if it's available. Should be, just ask for instructions, or maybe they are available at providers site *Smile

Edit: to make it clear... in applications like Outlook, and many others, you can create folders even when using POP3 protocol, but those are local folders and you would have to manually put the messages in them. Mail app doesn't have local folders, just the same structure as your mail providers account.

 

Creating Folders in Office 10 Mail

What more do you need you know? I'm using Windows 10 Mail and Calendar app, version 17.8119.42377.0 on a brand new HP computer. Windows support has suggested using a procedure of clicking on a + next to folders, but that is for Outlook Mail. Next they
instructed my to add folders to my Cox POP/IMAP account, assuring me that these new Cox account based folders would display in Mail once the apps sync'd. Guess what, no folders in Mail but they are active in Cox.

Never worked. No error messages. No sync. I can find new messages on Mail, open my Cox account and move them to a newly Created Saved Mail folder and they disappear for Mail, but remain intact within the Cox folder. Windows just can't find them.

What else can Microsoft possible need to know?

Guru was referring to an OUTLOOK Mail app. I would love to dig out my old computer and go back to an older version of Windows with Outlook. Does Microsoft offer refunds?

Has ANYBODY successfully created folders in your internet provider POP/IMAP account and been able to display usable folders on Windows 10 Mail and Calendar? I'm dying to read step by step instructions.