Windows 10: Follow up to to an issue with the Windows 10 default Photos App

Discus and support Follow up to to an issue with the Windows 10 default Photos App in Windows 10 Software and Apps to solve the problem; Hi, On May 3, 2019 I asked the following (see following link);... Discussion in 'Windows 10 Software and Apps' started by Raysim52, Sep 18, 2019.

  1. Raysim52 Win User

    Follow up to to an issue with the Windows 10 default Photos App


    Hi,

    On May 3, 2019 I asked the following (see following link);


    https://answers.microsoft.com/en-us...gs-issue/d11156ba-76fa-4c14-b8c8-0f4bfa56d1aa


    I also reported the is issue on the Feedback Hub (see following link);


    https://aka.ms/AA516l5



    Back on May 3, 2019 my OS was;

    Windows 10 Pro
    Version 1809
    OS build 17763.437


    Today my OS is;

    Windows 10 Pro
    Version 1903
    OS build 18362.356


    The following is Snip of a photos' displayed orientation using the Photo App, Microsoft Picture Viewer and the Snip and Sketch.

    1. Opening the picture with the Windows 10 Default Photo App (photos orientation is up side down);


    Follow up to to an issue with the Windows 10 default Photos App e0574350-1758-4797-9743-9c7917dc7ca9?upload=true.jpg


    2. Opening the picture with Microsoft Picture Viewer (photos orientation is right side up);


    Follow up to to an issue with the Windows 10 default Photos App 0716c6f9-1198-4660-8d17-c628819f193a?upload=true.jpg


    3. Opening the picture with Snip & Sketch (photos orientation is right side up);


    Follow up to to an issue with the Windows 10 default Photos App 871a30d4-920d-4082-a539-d333583713a9?upload=true.jpg


    Notice how the Photo App displays the picture up side down while the Picture Viewer and Snip & Sketch displays the same picture right side up!

    Using the photo app is very frustrating when transferring photos from the PC to a Digital Photo Frame! On the PC the photos appear to be oriented correctly but when you view them on the digital photo frame the orientation can display the top of the photo either up, down, left of right.


    Another thing is if you open photos with the Photo App click on the edit & create drop down arrow, click on edit, click on save a copy and then click on save, the photos orientation issue is solved!

    Regards


    Ray

    :)
     
    Raysim52, Sep 18, 2019
    #1

  2. Make Photo Moto default photo app?

    Hi,

    Thank you for the reply.

    I do appreciate your efforts and time.

    Sorry to know that the issue persists. I suggest you to search for it in Search and pin it to Start Menu.

    I suggest you to try the steps below and check if it helps.

    • Go to search and type Photo Moto app. Right-click on it to pin it to Start menu.
    • Go to Search. Type Settings. Click on it open.
    • Click on System. Click on Default apps. Then follow the instructions from the link below to set Photo Moto as default app for Photos.
    Choose the apps Windows uses by default:

    http://windows.microsoft.com/en-US/windows-8/choose-programs-windows-uses-default


    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Sep 18, 2019
    #2
  3. WINDOWS 10 MICROSOFT PHOTO APP

    Hello,

    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    http://windows.microsoft.com/en-US/windows-10/photos

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.


     
    Anju Thekkethil, Sep 18, 2019
    #3
  4. Follow up to to an issue with the Windows 10 default Photos App

    Make Photo Moto default photo app?

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand the issue that you are facing currently, and we in Community will try to resolve your issue the best way we can.

    I would suggest you to follow the below steps to make photo moto app as default app.

    1. Right click on the photo.

    2. Click on open with

    3. Click on choose default program.

    4. Choose photo moto app from the list.

    5. Check the check box set this program as default.

    Hope this information helps and let us know the status of the issue we will be glad to help you further.
     
    Rajeshwari_Patil, Sep 18, 2019
    #4
Thema:

Follow up to to an issue with the Windows 10 default Photos App

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