Following refresh, have errors updating Windows and installing apps

Discus and support Following refresh, have errors updating Windows and installing apps in Windows 10 Support on Windows 10 Forums to solve the problem; I did a refresh on my Windows 10 desktop the other day, to see if it would free up space on my boot drive by eliminating stuff I didn't use. That seems... Discussion in 'Windows 10 Support' started by yu gnomi, May 28, 2018.

  1. yu gnomi Win User

    Following refresh, have errors updating Windows and installing apps


    I did a refresh on my Windows 10 desktop the other day, to see if it would free up space on my boot drive by eliminating stuff I didn't use. That seems to have worked, but I am getting errors in Windows update:

    [​IMG]


    and also installing MS Store apps:

    [​IMG]


    I have tried re-booting, signing out/in of account, downloading and running Windows Update troubleshooter, and clearing Windows update cache with batch file that: stops BITS, stops Windows Update service, deletes cache and re-starts Windows Update service and BITS.

    None of those steps fixed my problems, and I am open to suggestions as how to fix this

    :)
     
    yu gnomi, May 28, 2018
    #1
  2. Navneet Anand Win User

    error following an update

    Hi Patricia,

    Thank you for using Windows 10.

    The error code suggests the issue to be of Windows Updates. I suggest you to
    Run the Deployment Image Servicing and Management (DISM) tool which fixes the Windows corruption error if there are any. Follow the steps:


    • Press Windows+X.

    • Click on Command Prompt (Admin).

    • Type the command DISM.exe /Online /Cleanup-image /Restorehealth
      and hit Enter.
    If the issue still persists, then let us know and we'll be glad to help.
     
    Navneet Anand, May 29, 2018
    #2
  3. Azaruddin Syed Win User
    apps removed while refreshing

    Hi Tersia,

    Thank you for posting in Microsoft Community.

    Sorry for the inconvenience caused to you. I'll certainly help you with this.

    I would like to let you know that when you perform a system refresh(reset), the apps you installed from websites and DVDs will be removed. Apps that came with your PC and apps you installed from the Windows Store will be reinstalled. Windows puts a list
    of removed apps on your desktop after refreshing your PC.

    I suggest you to visit your manufacturer's website and download the latest drivers for Windows 10.

    To fix the issues with internet connection, I suggest you to run the Internet connection troubleshooter.

    Follow the below steps:

    • Press Windows key and type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Internet Connections.
    • Follow the on-screen instructions to run the troubleshooter.

    Hope this will help you. Keep us posted with the status of the issue to assist you further.

    Thank you.
     
    Azaruddin Syed, May 29, 2018
    #3
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Following refresh, have errors updating Windows and installing apps

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