Windows 10: Forced resolution change affecting screen position

Hi


I'm having a problem with the in built display on my laptop (It's an xmg). When I turned it on yesterday, the screen wad effectively showing only the top maybe quarter or so of the screen, almost like it had zoomed in (it wasn't, I've checked). On investigating the screen resolution it's somehow now automatically set to 2048×1536(recommended). Before it was always on 1920×1080, which I think my display is only capable of showing. If I set it back to 1080, the screen does go back to a normal size but it's still effectively dropped down and right and has black borders at the top and left.


If it was a monitor I was using, I would think the settings on there have changed, but it's not. If I plug it into a tv, it displays correctly, at 1080, on the tv. I've rolled back the drivers on my Intel and nvidia driver cards to no avail. I reset the pc last night, and whilst that process was happening, the XMG bootup logo displayed correctly, but once the process finishes, it drops back down and right.


I am currently doing a full reset to try and fix it, but I'm convinced it's not working due to this forced resolution, and it's messing the screen up.


Any ideas?

:)

 

Screen Resolution too big

Hello,

Firstly, try to install all the available Windows Updates and check if it fixes the issue.

I suggest you to change the screen resolution settings and check if it fixes the issue. Follow the steps below:

• Press Windows key and type Change Screen Resolution and click on the option listed.
• Under resolution try changing the resolution settings.

Also try to install the latest drivers from the manufacturer website and check.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Screen Resolution

Hi Daniel,



Thank you for posting in Microsoft Community.

I understand that you have a few doubts regarding your Windows 10 screen resolution. Let me help you.

• 
  Do you see any error message or error code on the screen?
  
• 
  What is the model of your computer?
  
• 
  Are you able to access the modern apps?
  

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How
to: Install and Update drivers in Windows 10



Step 2: Please follow the below steps to change the resolution of the screen and check:

• Type Change screen resolution in the
  Search box from the desktop.
• Under Resolution search for the Recommended resolution and click on
  Apply.
• A windows pops up saying "Keep these display settings", then select
  Keep changes.

I hope the issue will be resolved. Please reply with the updated status of the issue. We will be happy to assist you accordingly.



Thank you.

 

screen resolutions?

Please follow the steps on how to change the screen resolution:

• Right-click on your desktop.
  
• Click Display settings.
  
• On the lower part of the Customize your display window, click Advanced display settings.
  
• Choose the resolution you want to use, then click Apply to save the changes.
  

Feel free to post back should you need further help.