Windows 10: Forgot my Windows login PIN and no option for login with password

Discus and support Forgot my Windows login PIN and no option for login with password in Windows Hello & Lockscreen to solve the problem; Hi,This windows laptop has three accounts configured with one account as admin. Unfortunately, I forgot the PIN for the Admin account. If the other... Discussion in 'Windows Hello & Lockscreen' started by Joel Murugappan, Aug 10, 2021.

  1. Forgot my Windows login PIN and no option for login with password


    Hi,This windows laptop has three accounts configured with one account as admin. Unfortunately, I forgot the PIN for the Admin account. If the other members trying to download any app it asks for Admin account PIN. Though I remember the Admin account password, I don't have the option to sign in using password. If I click 'I Forgot my PIN' in the login page, it takes a moment and goes back to lock screen. If I try to uncheck the "Windows Hello Sign-in option" under Accounts>Sign-in options it asks for Admin account PIN. How to recover the PIN for Admin account?

    :)
     
    Joel Murugappan, Aug 10, 2021
    #1

  2. Unable to login using The login PIN

    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to change the pin and check fi it helps.

    • In the login page next to “PIN password option”.
    • You will find “Other sign in options”, click on it will prompt you for regular password.
    • Enter regular password and login to the computer.
    • I suggest you to click on the Start Menu
      and select settings.
    • Now select Accounts.
    • Next select the tab Sign-in option.
    • Under the “PIN tab” click on “ADD” option.
    • It will prompt you for current pin password and new password, please provide
      new password then apply the changes, restart
      the computer and check if it works.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Aug 10, 2021
    #2
  3. Ash_970 Win User
    Cannot login with pin after updating Windows 10 and forgot password

    After updating Windows 10, on the login screen, there is no option for me to enter my pin and I forgot regular password. How can I get in? Thanks.

    Also, my Microsoft account is not connected with the login, it is just a user name and password.

    **Post moved by the moderator to the appropriate forum category.**
     
    Ash_970, Aug 10, 2021
    #3
  4. Kari Win User

    Forgot my Windows login PIN and no option for login with password

    lost option to login with PIN


    Workaround that really works when the PIN set in an earlier build does not work after the upgrade to the build 10130:
    1.)
    Go to Settings > Account, check first that you account does not need to be verified (tutorial, Option One Steps 1 to 3). Verify the account if needed, if verifying the account does not work (does not accept your password), jump to step 4 below.

    2.) Select Sign-in options, select I forgot my PIN:


    Forgot my Windows login PIN and no option for login with password [​IMG]


    3.) Click Continue:


    Forgot my Windows login PIN and no option for login with password [​IMG]


    4.) If you are asked your MS Account password and the system does not accept it but keeps asking it again and again, click Cancel then switch your MS Account to a local account (tutorial) and immediately thereafter reconnect to your MS Account (video). Resetting the PIN will now work.

    5.) Create a new PIN:


    Forgot my Windows login PIN and no option for login with password [​IMG]

    (Notice that you can of course use the same PIN you had earlier which after the upgrade did not work.)

    6.) Sign out or restart. The PIN works now, this screenshot from a Build 10122 upgraded through Windows Update to Build 10130 and the above workaround applied:


    Forgot my Windows login PIN and no option for login with password [​IMG]


    In clean installs PIN works without this workaround "out-of-the-box". In upgrade installs PIN works "out-of-the-box" on all accounts, local or MS, which are created after the upgrade, or which were created before the upgrade but did not have the PIN.
     
Thema:

Forgot my Windows login PIN and no option for login with password

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