Windows 10: Forgot password and no picture sign in

I have a picture sign in option and I always log in using the picture up until I forgot my password (my bad). Last night my power was out and computer shut down.


when I try to log in, the picture sign in is not an option, how do i make it an option?

:)

 

Forgot Password

Hi Cameron,

There are some possible troubleshooting steps you can follow to be able to log in to your account. To assist you regarding the issue, we suggest that you check the steps and information provided on the links below.

support.microsoft.com/en-us/kb/189126

account-reset-password-forgot-faq

Let us know how it goes.

 

forgot password

Hi Tom,

Thank you for contacting Microsoft community.

• Are you using Microsoft account or local account for logging in the computer?

I suggest you to follow steps from the below article “What to do if you forget your Windows password” and check if it helps.

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-10

You may also refer to the below article.

http://windows.microsoft.com/en-US/windows-live/account-reset-password-forgot-faq

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Sign in with picture

Hi Dretcanu,

In order for you to create a picture password for both accounts, you need to make sure that both your admin and guest accounts are password protected as the picture password will be used instead of your password.

Since you want to enable picture password on both accounts, login with your admin account first, and then follow these steps to create a picture password:

• Open Settings, then go to Accounts.
• On the left pane, click Sign-in options.
• Scroll down to the Picture password, then click Add.
• The welcome page for the picture password will appear. Type in your user account password, then click
  OK.
• Click Choose a picture. Select a picture, then click
  Use this picture.
• Draw the three gestures on the picture, confirm it, and hit Finish.

Once done, logout of your admin account, then login to your guest account. Follow the same steps provided above to create a picture password for your guest account.

To log in with the picture password, click Sign-in options when you are asked for your password. Select the picture symbol and enter the gestures you have set. You should now be logged in to your admin or guest account using the picture
password.

Let us know if you need further help.

Regards.