Windows 10: Forgot PIN and Password

Discus and support Forgot PIN and Password in Windows Hello & Lockscreen to solve the problem; I am logged into my computer via thumbprint. Since I have been using my thumbprint, I have forgotten my PIN and password. How do I change them so I can... Discussion in 'Windows Hello & Lockscreen' started by David Koo David, Dec 19, 2020.

  1. Forgot PIN and Password


    I am logged into my computer via thumbprint. Since I have been using my thumbprint, I have forgotten my PIN and password. How do I change them so I can access my computer without my thumbprint?

    :)
     
    David Koo David, Dec 19, 2020
    #1

  2. forgot password

    Hi Tom,

    Thank you for contacting Microsoft community.

    • Are you using Microsoft account or local account for logging in the computer?
    I suggest you to follow steps from the below article “What to do if you forget your Windows password” and check if it helps.

    Change or reset your Windows password

    You may also refer to the below article.

    When you can't sign in to your Microsoft account

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Dec 19, 2020
    #2
  3. Dyan Rey Win User
    Microsoft Account PIN and password

    We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

    • Click Start menu and go to Settings.
    • In Settings, click the Accounts icon.
    • Click on Sign-in options.
    • Change both your password and pin one by one.
    Let us know how it goes.
     
    Dyan Rey, Dec 19, 2020
    #3
  4. MisterEd Win User

    Forgot PIN and Password

    Forgot my password

    If you don't already you might consider using a password manager. In addition to online usernames and passwords you could store your Windows user name, password, and PIN there. If you ever forget this information you could log into the password manager on your phone and retrieve it there.

    When Windows is installed the first user is of user type Administrator. Additional users are of user type Standard unless the added user requires otherwise.

    There is also a built-in user named Administrator that has a user type of Administrator. By default this user is hidden but you can un-hide it if you wish using your regular account that has user type of Administrator.

    Code:
    On my desktop I log in using my password. On my laptop I normally log in using my fingerprint. The fallback is my PIN and then my password.

    The accounts on my laptop including the hidden Administrator account.


    Forgot PIN and Password [​IMG]



    Forgot PIN and Password [​IMG]
     
    MisterEd, Dec 19, 2020
    #4
Thema:

Forgot PIN and Password

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