Windows 10: Forgot Windows 10 Password, but have pin. Need to remove pin and change password

I have a comcast account linked to a windows 10 account. I no longer have that email, or access to it. I don't even remember the password.


I have the windows 10 account set to a pin, which I have. So I can log into windows the account with the pin. I want to remove the pin, but can't do it without the account password. I no longer have access to the email account. How can I remove the pin, and set the account to local?


Thanks in advance...

:)

 

Windows 10 Change password to pin

Hi Ana,

Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



Please share the details.

• 
  Are you able to log in to your desktop?
  
• 
  Do you see any error code along with the error message?
  

I suggest you to go through the below steps and check if it helps.

Follow these steps to set up a PIN on your Windows User Account:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click
  Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Add button.
  
• 
  Type in the password for your User Account, then click the
  Ok button.
  
• 
  Select and enter a 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Exit the PIN setup utility.
  

From now on you’ll be able to log in to your Windows account by entering your 4 digit PIN instead of your password.



You can change your PIN at any time by following the steps below:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Change button.
  
• 
  Enter your Windows password, then click the
  Ok button.
  
• 
  Select and enter a new 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Click the Finish button.
  
• 
  Exit the PIN setup utility.
  

Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

Remember PIN but forgot password

So, I remember my PIN for my account, which is an Administrator type Account, but I forgot my password. I tried reseting my password but because it asks me to enter my forgotten password, i can't reset my password. And also, my windows
user isn't connected with my Microsoft Account yet, so it is impossible to change my local password from this website. I am currently using
Windows 10, latest version. And as long as I remember, I never change my password and I still remember it very well, but windows said that the password is incorrect, and since I've been using PIN for a long time, i forgot if
I changed the password or not. Please help, Thank you very much.

 

can't remove PIN due to password problem

Thanks for the response, but my problem is not the PIN, it is the request for a password to remove my PIN. I can remove my PIN using your suggestions, but will the password issue remain if I want to change other security features?