Windows 10: Forgotten password - Microsoft Surface Pro login

Discus and support Forgotten password - Microsoft Surface Pro login in Windows Hello & Lockscreen to solve the problem; The same password I have always used to login to my Microsoft surface pro keeps saying the username or password is incorrect. I press the power and the... Discussion in 'Windows Hello & Lockscreen' started by Salmoncat79, Aug 21, 2019.

  1. Forgotten password - Microsoft Surface Pro login


    The same password I have always used to login to my Microsoft surface pro keeps saying the username or password is incorrect. I press the power and the volume up buttons at the same time whenever my computer is Experiencing issues and i got this message.

    Forgotten password - Microsoft Surface Pro login [​IMG]



    Exception Processing Message Oxc0000005 Parameters Ox7ffdd5cb1ce8 Ox7ffdd5cb1ce8 0x7ffdd5cb1ce8 Ox7ffdd5cb1ce8


    I heard that this can be a bug based upon the password accessing software itself and I saw some videos where you have to erase your computers data in the process of getting accessing to your computer . I was hoping this would not be case and there would be more solutions , i just would like to go about the easiest and non risk method to access my computer again. I hope this specific error code can help pinpoint the cause of issue.



    • Brienna M.

    :)
     
    Salmoncat79, Aug 21, 2019
    #1

  2. Surface Pro-forgotten Password

    Hi,

    I brought a Microsoft surface Pro tablet recently and promptly forgot the admin password.

    Can someone help me work around that?

    Cheers

    Kat
     
    KapitalKat, Aug 21, 2019
    #2
  3. marisaPO Win User
    Microsoft login asking for Windows password

    I'm trying to login to my Microsoft account, have done the reset my password routine when I thought perhaps I had forgotten my password, but it turns out I had not forgotten my pw. The snag is that when I go to login, I get through to the step where it asks
    for my current Windows password. So login steps go login MS, MS password, and then Windows password. My Microsoft pw doesn't work. I have no clue what my Windows pw is and there is no option for "forgot my password."

    What's up with this? It seems ironic that I'm selecting "ease of access" as a category. How do I get past this?

    Marisa
     
    marisaPO, Aug 21, 2019
    #3
  4. CRL1954 Win User

    Forgotten password - Microsoft Surface Pro login

    Forgotten login password

    My son has loaned his laptop to me. But he has forgotten his login password! Therefore I cannot change user on login screen.
     
    CRL1954, Aug 21, 2019
    #4
Thema:

Forgotten password - Microsoft Surface Pro login

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