Windows 10: Forgotten password--not the administrator account

I am the administrator. I set up an account for my wife. She forgot her password and can't answer the security questions and does not have a password reset disk. (I am signed in.)

Windows Pro 1903

What can I do to get her back on line?

:)

 

Administrator forgotten password to account

My account is a standard user not administrator. The administrator has forgotten his password. I can't make an admin account without the administrator password

 

Administrator forgotten password to account

Hi,

"What to do if you forget your Windows 8/8.1 password"

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

If you've forgotten your Windows password, there are several ways to retrieve or reset it:

• If your PC is on a domain, your system administrator must reset your password.
  
• If you're using a Microsoft account, you can reset your password online. For more info, go to the
  
  Reset your password webpage.
  
• If you're using a local account, use your password hint as a reminder.
  

If you've tried these suggestions and still can't sign in:

• If you have Windows 8.1, you'll need to reinstall Windows.
  
• If you have Windows RT 8.1, you'll need to contact your PC manufacturer.
  

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Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

Here is the Microsoft Information outlining that Policy:

Keeping Passwords Secure- Microsoft Policy on Getting Around Passwords

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Microsoft policy about lost or forgotten passwords

Technical support policy for lost or forgotten passwords - Microsoft 365 Security

Cheers.

 

Forgotten Password!!

Thanks, Brink!

Was successful in changing the password on the person's local account. But leaving the 2 accounts showing on the login screen will be very confusing for the 82 yr old person owning the laptop..

As suggested, I signed in to the built-in Administrator account, and now both accounts are local account and Administrator?? Did I do something wrong?

Is this way to stop the built-in Administrator account from showing on the login screen:

1. Hold the Windows Key while pressing “R” to bring up the Windows Run dialog box.
2. Type: net user administrator /active:no
3. Press “Enter“.