Windows 10: Fortnite freezing and crashing spontaneously!

Discus and support Fortnite freezing and crashing spontaneously! in Windows 10 Gaming to solve the problem; Only game I am playing at the moment is Fortnite and I can play normally up until all of a sudden the game freezes and crashes. . I have a low end... Discussion in 'Windows 10 Gaming' started by emxleo, Aug 14, 2019.

  1. emxleo Win User

    Fortnite freezing and crashing spontaneously!


    Only game I am playing at the moment is Fortnite and I can play normally up until all of a sudden the game freezes and crashes. . I have a low end computer and learnt from a previous thread of mine (

    https://answers.microsoft.com/en-us...y/73dea688-974b-4e0a-9e4e-15a3bf36f28d?page=1 )
    that the crash is an issue with the integrated Intel HD Graphics 630 card but the fact fortnite runs decently up until it suddenly freezes makes me feel it is a fixable problem. Card is fully updated, GPU and CPU always at around 60 degrees so nothing to do with overheating. Firstly here is how the crash looked in the reliability monitor directly after the crash:


    Problem signature


    Problem Event Name: LiveKernelEvent

    Code: 141

    Parameter 1: ffffce870e0e10c0

    Parameter 2: fffff80065009900

    Parameter 3: 0

    Parameter 4: c10

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.18362.2.0.0.768.101

    Locale ID: 2057



    Files that help describe the problem

    WATCHDOG-20190814-2110.dmp

    sysdata.xml

    WERInternalMetadata.xml

    WERInternalRequest.xml

    memory.csv

    sysinfo.txt


    Here is how the crash is detailed in the reliability monitor a few minutes after the crash:


    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 141

    Parameter 1: ffffce870e0e10c0

    Parameter 2: fffff80065009900

    Parameter 3: 0

    Parameter 4: c10

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.18362.2.0.0.768.101

    Locale ID: 2057



    Extra information about the problem

    Bucket ID: LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys

    Server information: 11956262-32aa-4f60-b17f-7bd8a487781f



    Interestingly this crash is slightly different to the last one I was getting which you can see in the link I attatched to this thread. Thanks for any help!

    :)
     
    emxleo, Aug 14, 2019
    #1
  2. emxleo Win User

    Games freezing and crashing spontaneously

    Only game I am playing at the moment is Fortnite and I can play normally up until all of a sudden the game freezes and crashes. Here is how the crash appears in the reliability monitor. I have a low end computer and suspect this may be an issue with the
    integrated Intel HD Graphics 630 card but the fact fortnite runs decently up until it suddenly freezes makes me feel there may be a fixable hardware issue in the computer. Thanks for any help!

    Description

    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 141
    Parameter 1: ffffc18f7a11e010
    Parameter 2: fffff80580879940
    Parameter 3: 0
    Parameter 4: 48f8
    OS version: 10_0_18362
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18362.2.0.0.768.101
    Locale ID: 2057

    Extra information about the problem
    Bucket ID: LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys_GEN9KBL_DX10_BBHANG
    Server information: b598be54-b826-4f6b-8e6f-f78b7ce6fa6d
     
    emxleo, Aug 14, 2019
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Aug 14, 2019
    #3
  4. Fortnite freezing and crashing spontaneously!

    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Aug 14, 2019
    #4
Thema:

Fortnite freezing and crashing spontaneously!

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