Windows 10: Fortnite freezing spontaneously!

Only game I am playing at the moment is Fortnite and I can play normally up until all of a sudden the game freezes and crashes. . I have a low end computer and learnt from a previous thread of mine (

https://answers.microsoft.com/en-us...y/73dea688-974b-4e0a-9e4e-15a3bf36f28d?page=1 )
that the crash is an issue with the integrated Intel HD Graphics 630 card but the fact fortnite runs decently up until it suddenly freezes makes me feel it is a fixable problem. Card is fully updated, GPU and CPU always at around 60 degrees so nothing to do with overheating. Firstly here is how the crash looked in the reliability monitor directly after the crash:


Problem signature


Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffce870e0e10c0

Parameter 2: fffff80065009900

Parameter 3: 0

Parameter 4: c10

OS version: 10_0_18362

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18362.2.0.0.768.101

Locale ID: 2057



Files that help describe the problem

WATCHDOG-20190814-2110.dmp

sysdata.xml

WERInternalMetadata.xml

WERInternalRequest.xml

memory.csv

sysinfo.txt


Here is how the crash is detailed in the reliability monitor a few minutes after the crash:


Problem signature

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffce870e0e10c0

Parameter 2: fffff80065009900

Parameter 3: 0

Parameter 4: c10

OS version: 10_0_18362

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18362.2.0.0.768.101

Locale ID: 2057



Extra information about the problem

Bucket ID: LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys

Server information: 11956262-32aa-4f60-b17f-7bd8a487781f



Interestingly this crash is slightly different to the last one I was getting which you can see in the link I attatched to this thread. Thanks for any help!

:)

 

Fortnite

Click Start > scroll through the program list

Find Fortnite

Right click it then click uninstall

 

Windows 10: freezing, spontaneous reboots and blue screen errors

My ASUS Strix has been having issues lately in the form of some combination of the following:

• The computer will freeze and not accept any input, if there was audio playing at the time I get to hear the last fraction of a second of it on repeat until I turn the computer off.
• The computer will spontaneously restart, sometimes it freezes when trying to start up again and I'll have to turn it off and on manually.
• I will get blue screen errors with the following stop codes. In order of frequency:
  • KMODE_EXCEPTION_NOT_HANDLED
  • MEMORY_MANAGEMENT
  • SYSTEM_SERVICE_EXCEPTION
    
  • DIR

When the issue started I had not installed any new software or drivers. Since then I have made sure my drivers are up to date, checked for malware and ran the memory diagnostic tool. Nothing has changed. And for whatever reason I haven't had any of these issues
while playing graphics heavy video games.

 

Games freezing and crashing spontaneously

Only game I am playing at the moment is Fortnite and I can play normally up until all of a sudden the game freezes and crashes. Here is how the crash appears in the reliability monitor. I have a low end computer and suspect this may be an issue with the
integrated Intel HD Graphics 630 card but the fact fortnite runs decently up until it suddenly freezes makes me feel there may be a fixable hardware issue in the computer. Thanks for any help!

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffc18f7a11e010
Parameter 2: fffff80580879940
Parameter 3: 0
Parameter 4: 48f8
OS version: 10_0_18362
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 2057

Extra information about the problem
Bucket ID: LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys_GEN9KBL_DX10_BBHANG
Server information: b598be54-b826-4f6b-8e6f-f78b7ce6fa6d