Windows 10: Forza HG

Cannot even launch Forza horizon 5 what is this? help needed or I'm refunding cba with these games never workingFaulting application name: GamingServicesTcui.exe, version: 3.59.2111.1001, time stamp: 0x614cbf2cFaulting module name: KERNELBASE.dll, version: 10.0.19041.1320, time stamp: 0x00d7bca2Exception code: 0xe0434352Fault offset: 0x0000000000034f69Faulting process ID: 0x4094Faulting application start time: 0x01d7d5a16621c1ecFaulting application pa

:)

 

hg files

Hi Angela,

Are you sure they are hg files?

A hg file is not a recognised file format it may be specific to that phone, but there is no application in Windows that will be able to open those files . ..

If you can please upload a hg file to the cloud (OneDrive, DropBox . . etc.) and post a link here, I will have a look at the underlying file structure to see if that data can be converted to a recognisable format . . .

 

Forza Horizon 3 Crash on Gameplay

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that Forza Horizon 3 keeps crashing.

• Are you aware of any changes made to the computer recently?
  

I suggest you refer and follow the steps mentioned in the article and check if that resolves the issue. Refer to the article
My Game is Not Launching or is Crashing on PC.

Let us know how it goes.

Regards,

Zaki

 

Forza 7 does not work

Hi StanDrozdov,

Having a corrupted game file while installing the game Forza 7 is one of the possible reasons why the game is not working. To help you resolve this concern, I suggest that you perform the steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove conflicts with an app from Microsoft Store.

Click here

Step 2: Delete Temporary files

• Click Start and click Settings.
• Select System.
• Select Storage.
• Select This PC.
• Click Temporary files.
• Choose Temporary files.
• Click Remove files.

Kindly update us with the results.