Windows 10: Forza Horizon 4: Closes on splash screen with Hang Type: Activation

Hello,


I can't get past the splash screen on Forza Horizon 4. I am accessing the game via Game sharing. It is the full Deluxe Edition of the game and it isn't part of the game pass.


The error I receive in Event Viewer is:


The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 36a0

Start Time: 01d61ed5a03451b5

Termination Time: 4294967295

Application Path: D:\WindowsApps\Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: 105c0397-465f-46c2-809d-c8e5bba6be06

Faulting package full name: Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

Hang type: Activation



Looking in security and maintenance, it says:


Source

ForzaHorizon4.exe



Summary

Stopped responding and was closed



Date

‎30/‎04/‎2020 10:40



Status

Report sent



Description

A problem caused this program to stop interacting with Windows.

Faulting Application Path:\WindowsApps\Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe



Problem signature

Problem Event Name: MoAppHang

Package Full Name: Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe

Application Name: praid:SunriseReleaseFinal

Application Version:0.0.0.0

Application Timestamp:00000000

Hang Signature: 07c1

Hang Type: 4194304

OS Version: 10.0.18362.2.0.0.768.101

Locale ID: 2057

Additional Hang Signature 1:07c119e4c87ab1d6b6b9dbf735e96c51

Additional Hang Signature 2:744d

Additional Hang Signature 3:744da395c6776a6ef92faa32e77781e2

Additional Hang Signature 4:07c1

Additional Hang Signature 5:07c119e4c87ab1d6b6b9dbf735e96c51

Additional Hang Signature 6:744d

Additional Hang Signature 7:744da395c6776a6ef92faa32e77781e2



Extra information about the problem

Bucket ID: d428aee5fb86810bb9bf42bc0216eeb6 1855274946756275894



I have tried all of the troubleshooting steps outlined in previous posts regarding this issue as multiple people seem to have it and seem to be solving it to various degrees of success. I do not have MSI Afterburner or any type of graphics utility installed. I have tried 'resetting' the game, but this just led to the game uninstalling itself. I don't particularly want to have to reinstall it for a third time.

:)

 

Forza Horizon 4

I got Forza Horizon 4, then went to play it and I get the splash screen then I hit enter and that works, then I hit continue and it loads and loads then the game just closes completely. How can I fix this problem?

 

Forza Horizon 4

Hello,

I got Forza Horizon 4, then went to play it and I get the splash screen then I hit enter and that works, then I hit continue and it loads and loads then the game just closes completely. How can I fix this problem?

 

Problem with Forza Horizon 4

Hi Hope

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Have you tried lowering your screen resolution to see if the game launches?

How much free space do you have on the drive?

Could you confirm if this also happens in the default Administrator account?

Open Start

Type: cmd

Right click CMD

Click Run as administrator

At the command prompt, type:

net user administrator/active:yes

Hit Enter

Close command prompt, restart, then try signing into the Administrator account.

Do you have the latest cumulative updates for Windows 10 1803 installed?

Open Start > Settings > Apps > Apps & features

Scroll down to Forza Horizon 4

Select it

Click Advanced options

Click Reset

Restart

Check the Store for updates

If that does not work...

download the following utility and use it to remove Forza Horizon 4, extract it, launch it, scroll through the list, select Forza 4 then click Remove.

https://gallery.technet.microsoft.com/scriptcen...

Reinstall it Forza Horizon 4 - Microsoft Store

https://www.microsoft.com/en-us/p/forza-horizon...