Windows 10: Forza Horizon 4 Crash at Main Menu

Discus and support Forza Horizon 4 Crash at Main Menu in Microsoft Windows 10 Store to solve the problem; So I am having a problem where I start up FH4 and get to the main menu. After it loads up and I press enter to continue it freezes for a second then... Discussion in 'Microsoft Windows 10 Store' started by Judgement100111, Jun 25, 2019.

  1. Forza Horizon 4 Crash at Main Menu


    So I am having a problem where I start up FH4 and get to the main menu. After it loads up and I press enter to continue it freezes for a second then crashes. I have tried resetting the app. I have reinstalled the game 4 times. I have checked for any and all programs that may conflict with the game. I have updated all my drivers. I emptied all my memory on standby. I have also checked windows for updates as well as the game itself. The last thing I have tried was reinstalling windows from scratch. I am using the MSI GP62MVR GRF Leopard Pro gaming laptop. I have disabled/removed all the applications that came with the laptop. I have added the error that was recorded during the crash below.


    Event Viewer Report


    Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5d07f39f
    Faulting module name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5d07f39f
    Exception code: 0xc0000005
    Fault offset: 0x0000000002640a11
    Faulting process id: 0x2a5c
    Faulting application start time: 0x01d52a63d64de471
    Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.317.19.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
    Faulting module path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.317.19.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
    Report Id: 3b2202d8-a80a-482a-a476-b31732ea4ef0
    Faulting package full name: Microsoft.SunriseBaseGame_1.317.19.2_x64__8wekyb3d8bbwe
    Faulting package-relative application ID: SunriseReleaseFinal

    :)
     
    Judgement100111, Jun 25, 2019
    #1
  2. Andre for Directly, Jun 25, 2019
    #2
  3. Naveen_M Win User
    Forza Horizon 4 will not unistall

    Hi Titus,

    Thank you for writing to Microsoft Community Forums.

    I'd suggest you to follow the below steps and check if it helps.

    Click on Start menu, and look for Forza Horizon 4. Right click on it and select
    Uninstall.

    You can also uninstall the game through settings by following the below steps.

    1. Press Windows key + I together to open Settings.

    2. Click on Apps > Apps & features.

    3. Click on Forza Horizon 4.

    4. Select Uninstall.

    Let us know how it goes. I will keep working with you until it's fixed.

    Naveen M

    Microsoft Community - Moderator
     
    Naveen_M, Jun 25, 2019
    #3
  4. Forza Horizon 4 Crash at Main Menu

    saving forza horizon 4

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand how difficult it can be when the feature does not work the way it is supposed to.



    I would suggest you to post Forza Horizon 4 query on Forza Horizon 4 forum. Please post this question in the

    Forza Horizon
    forum, where we have the engineers with the expertise to provide solutions for this issue.





    Aditya Roy

    Microsoft Community - Moderator
     
    Aditya_Roy, Jun 25, 2019
    #4
Thema:

Forza Horizon 4 Crash at Main Menu

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