Windows 10: Forza Horizon 4 Crashing on Disclaimer Screen

Discus and support Forza Horizon 4 Crashing on Disclaimer Screen in Windows 10 Gaming to solve the problem; Recently after the update of FH4, the game just crashes on startup. In details, the game crash at the moment where it shows the disclaimer. Loads for... Discussion in 'Windows 10 Gaming' started by KF Lin, Jul 7, 2019.

  1. KF Lin Win User

    Forza Horizon 4 Crashing on Disclaimer Screen


    Recently after the update of FH4, the game just crashes on startup.
    In details, the game crash at the moment where it shows the disclaimer. Loads for a while and quits unexpectedly to desktop.



    My specs for reference:

    Dell G3 3579

    CPU: Intel Core i7-8750H @ 2.20GHz

    GPU: NVIDIA GeForce GTX 1050 Ti (GP107M)

    RAM: 16gb (Dual Channel)

    (CForza Horizon 4 Crashing on Disclaimer Screen :) 128gb SSD / (DForza Horizon 4 Crashing on Disclaimer Screen :) 1TB HDD [Game installed on D:]

    OS: Windows 10 version 17134.860

    DirectX Version: DirectX 12

    Nvidia PhysX 9.19.0218

    Nvidia GeForce Experience version 3.19.0.107

    Nvidia Driver version 430.86


    From windows event viewer

    Exceptional Code: 0xc0000005

    "失敗的應用程式名稱: ForzaHorizon4.exe,版本: 0.0.0.0,時間戳記: 0x5d1521da
    失敗的模組名稱: ForzaHorizon4.exe,版本: 0.0.0.0,時間戳記: 0x5d1521da
    例外狀況代碼: 0xc0000005
    錯誤位移: 0x0000000000007043
    失敗的處理程序識別碼: 0x1cdc
    失敗的應用程式開始時間: 0x01d534d25e005323
    失敗的應用程式路徑: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.322.218.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
    失敗的模組路徑: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.322.218.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
    報告識別碼: d78df5c2-eb91-4ab8-9e61-bfb837c88b6a
    失敗的套件完整名稱: Microsoft.SunriseBaseGame_1.322.218.2_x64__8wekyb3d8bbwe
    失敗的套件相關應用程式識別碼: SunriseReleaseFinal"



    I've tried a few methods to solve the problem, but none of these work, including:
    1. Resetting the game in Settings > App & Features > Forza Horizon 4

    2. Setting the priority to High

    3. Uninstalled and Re-installed through Microsoft Store

    4. Disabled anti-virus software

    5. Getting the latest windows update available

    6. Disabling Windows Sonic (Spatial sound)
    7. MSI Afterburner / Riva Tuner Statistics Server are not running with the game
    8.Tried to use the command " for %1 in (%windir%\system32\*.dll) do regsvr32.exe /s %1 " in command prompt



    And the following event happened before I open the game today (I don't know if they are related or not)

    Installed Assassin's Creed Brotherhood in Steam,

    and automatically installed Visual C++ 2008 Redistributable - x86 9.0.30729.17, Visual C++ 2005 Redistributable


    P.S. I've found that some other players are experiencing this problem, especially those with the language of Traditional Chinese

    Link to the thread (In Chinese): https://answers.microsoft.com/zh-hant/windows/forum/all/forza-horizon-4-%E6%89%93%E4%B8%8D%E9%96%8B/b02a7de8-90e4-473f-a1c5-cf8a4e5ff1ab?page=1

    :)
     
    KF Lin, Jul 7, 2019
    #1
  2. Andre for Directly, Jul 7, 2019
    #2
  3. saving forza horizon 4

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand how difficult it can be when the feature does not work the way it is supposed to.



    I would suggest you to post Forza Horizon 4 query on Forza Horizon 4 forum. Please post this question in the

    Forza Horizon
    forum, where we have the engineers with the expertise to provide solutions for this issue.





    Aditya Roy

    Microsoft Community - Moderator
     
    Aditya_Roy, Jul 7, 2019
    #3
  4. Naveen_M Win User

    Forza Horizon 4 Crashing on Disclaimer Screen

    Forza Horizon 4 will not unistall

    Hi Titus,

    Thank you for writing to Microsoft Community Forums.

    I'd suggest you to follow the below steps and check if it helps.

    Click on Start menu, and look for Forza Horizon 4. Right click on it and select
    Uninstall.

    You can also uninstall the game through settings by following the below steps.

    1. Press Windows key + I together to open Settings.

    2. Click on Apps > Apps & features.

    3. Click on Forza Horizon 4.

    4. Select Uninstall.

    Let us know how it goes. I will keep working with you until it's fixed.

    Naveen M

    Microsoft Community - Moderator
     
    Naveen_M, Jul 7, 2019
    #4
Thema:

Forza Horizon 4 Crashing on Disclaimer Screen

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