Windows 10: Forza Horizon 4 CTD when starting benchmark

i7-8750H, 16GB RAM, GTX 1060 6GB, all drivers up to date, Win 10 1903.


Installed Horizon 4 (via the Xbox (Beta) app as part of Xbox PC Games Pass), I can start the game and drive around fine, but attempting to start the benchmark results in an immediate CTD -- no error messages, no nothing. Event Viewer gives the following:


Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5cee7f9f

Faulting module name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5cee7f9f

Exception code: 0xc0000005

Fault offset: 0x0000000002391bea

Faulting process ID: 0x5140

Faulting application start time: 0x01d51fc6133d4ad2

Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.308.829.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.308.829.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report ID: 671f4c08-c324-4e7c-b9fd-ebf831e5fa1b

Faulting package full name: Microsoft.SunriseBaseGame_1.308.829.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

:)

 

Forza Horizon 4 will not unistall

Hi Titus,

Thank you for writing to Microsoft Community Forums.

I'd suggest you to follow the below steps and check if it helps.

Click on Start menu, and look for Forza Horizon 4. Right click on it and select
Uninstall.

You can also uninstall the game through settings by following the below steps.

1. Press Windows key + I together to open Settings.

2. Click on Apps > Apps & features.

3. Click on Forza Horizon 4.

4. Select Uninstall.

Let us know how it goes. I will keep working with you until it's fixed.

Naveen M

Microsoft Community - Moderator

 

saving forza horizon 4

Hi,



Thank you for writing to Microsoft Community Forums.



I understand how difficult it can be when the feature does not work the way it is supposed to.



I would suggest you to post Forza Horizon 4 query on Forza Horizon 4 forum. Please post this question in the

Forza Horizon forum, where we have the engineers with the expertise to provide solutions for this issue.





Aditya Roy

Microsoft Community - Moderator

 

Problem with Forza Horizon 4

Hi Hope

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Have you tried lowering your screen resolution to see if the game launches?

How much free space do you have on the drive?

Could you confirm if this also happens in the default Administrator account?

Open Start

Type: cmd

Right click CMD

Click Run as administrator

At the command prompt, type:

net user administrator/active:yes

Hit Enter

Close command prompt, restart, then try signing into the Administrator account.

Do you have the latest cumulative updates for Windows 10 1803 installed?

Open Start > Settings > Apps > Apps & features

Scroll down to Forza Horizon 4

Select it

Click Advanced options

Click Reset

Restart

Check the Store for updates

If that does not work...

download the following utility and use it to remove Forza Horizon 4, extract it, launch it, scroll through the list, select Forza 4 then click Remove.

https://gallery.technet.microsoft.com/scriptcen...

Reinstall it Forza Horizon 4 - Microsoft Store

https://www.microsoft.com/en-us/p/forza-horizon...