Windows 10: Forza Motorsport 7 - the game sometimes does not start

Hello,

The game sometimes does not start (Sometimes the game starts normally, I do not understand that). One to two weekends back the game was allways normally started. Now, sometimes after I clicking on the game icon, the game logo will appear and after a few seconds the game will turn back to the windows desktop. The following two error messages appears in the Windows event viewer:


1. info-message:

Chybný blok 2121007549865615611, typ 5
Název události: MoAppCrash
Reakce: Není k dispozici.
ID souboru CAB: 0

Podpis problému:
P1: Microsoft.ApolloBaseGame_1.147.5970.2_x64__8wekyb3d8bbwe
P2: praid:forzamotorsport7
P3: 0.0.0.0
P4: 5bd02bfe
P5: ForzaMotorsport7.exe
P6: 0.0.0.0
P7: 5bd02bfe
P8: c0000005
P9: 00000000010920f9
P10:


2. error message:

Název chybující aplikace: ForzaMotorsport7.exe, verze: 0.0.0.0, časové razítko: 0x5bd02bfe
Název chybujícího modulu: ForzaMotorsport7.exe, verze: 0.0.0.0, časové razítko: 0x5bd02bfe
Kód výjimky: 0xc0000005
Posun chyby: 0x00000000010920f9
ID chybujícího procesu: 0x319c
Čas spuštění chybující aplikace: 0x01d476c702c0d0bd
Cesta k chybující aplikaci: C:\Program Files\WindowsApps\Microsoft.ApolloBaseGame_1.147.5970.2_x64__8wekyb3d8bbwe\ForzaMotorsport7.exe
Cesta k chybujícímu modulu: C:\Program Files\WindowsApps\Microsoft.ApolloBaseGame_1.147.5970.2_x64__8wekyb3d8bbwe\ForzaMotorsport7.exe
ID zprávy: 0ccb041d-620d-46fd-855b-7fed2f205a35
Úplný název chybujícího balíčku: Microsoft.ApolloBaseGame_1.147.5970.2_x64__8wekyb3d8bbwe
ID aplikace související s chybujícím balíčkem: forzamotorsport7

The first time I tried to reinstall the game-did not help. I also reinstalled the graphics card drivers, the visual C ++ packages - did not help. I also tried the clean boot windows - 1x started the game, the second time did not start. I also tried the tool to check and repair corrupted system files (https://support.microsoft.com/en-us...er-tool-to-repair-missing-or-corrupted-system) - it did not help. The system windows 10 is up to date.

I'm probably not the only one to solve this problem, see https://forums.forzs.google.com/turn10_postst104377_-ANSWERED--Game-crashes-on-start-screen--PC.aspx?=

Thank you for your advice, I hope I will not have to reinstall windows 10?

:)

 

Forza Motorsport 7 for PC

Hi David,

Having a corrupted profile is one of the possible reasons why you're unable to run Forza Motorsport 7

on your Windows 10 device. For us to properly assist you and provide an accurate resolution, we need to collect more information. Kindly answer the questions below:

• Are you getting any error messages when you're trying to run Forza Motorsport 7?
• Are you having the same issue with all of your games?
• What are the troubleshooting steps you have done so far?

Note: Forza Motorsport 7 is an Xbox Play Anywhere Title which you can play both on Xbox One and Windows 10 computer.

 

Forza Motorsport 7 Has Gone Gold with Demo Arriving Sept. 19

Source: Forza Motorsport 7 Has Gone Gold with Demo Arriving Sept. 19 - Xbox Wire

 

How to Install Forza MotorSports Apex 6 Offline

Hi,

For us to have a better overview of your concern, kindly clarify the following details:

• What is the exact error message?
• What storage device did you use to download the game?
• What type of user account are you using? (e.g. Microsoft account, local account)

We suggest enabling offline play on your device before installing the game. Refer to

Play games offline on Windows using Offline mode for the steps.

Check out
Forza Motorsport 6: Apex on Windows 10 FAQ for more details.

We'll be waiting for your response.