Windows 10: Freeze after connecting phone

Discus and support Freeze after connecting phone in Windows 10 Support to solve the problem; My device: Oneplus 3 Windows 10 1903 Symptom: Windows freeze after connecting phone, as soon as i unplug the phone, windows starts working normally... Discussion in 'Windows 10 Support' started by satrianiboys, May 25, 2019.

  1. SATRIANIBOYS
    satrianiboys Win User

    Freeze after connecting phone


    My device: Oneplus 3
    Windows 10 1903

    Symptom: Windows freeze after connecting phone, as soon as i unplug the phone, windows starts working normally again.
    At the first boot after a clean install, windows doesn't have this problem. After setting up the pc, without installing any related to the phone (drivers/software related to phone), the symptom start to happen. It retains after installing phone related drivers/software.

    Temporary solution: Plug the phone before windows boots

    Things i've tried:
    - Re-install windows
    - Install Google Usb Driver = Get the Google USB Driver | Android Developers
    - Install manufacture driver = http://www.devfiles.co/download/s4QQ...vers_Setup.exe
    - Checking Windows Update for drivers update
    - Works fine in windows 7

    Event viewer doesn't show any related to it. The only warnings i got is Event: 10016, DistributedCOM
    If i have to take a guess, it's related winusb/wpdmtp/wpdmtphw default windows driver. I can't find any compatible driver update for it nor force to change it.
    In windows 7, i can force to pick what i believe the correct driver by using "let me pick from a list.....", but in windows 10, the list is only showing a few and not showing what i believe the correct driver is.

    Let me know if something is not clear. Hoping some insight too, i'm out of ideas.
    Thanks

    :)
     
    satrianiboys, May 25, 2019
    #1
  2. MEEBERS
    meebers Win User

    Supported phones for Windows 10 Mobile Insider Preview


    Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.
     
    meebers, May 25, 2019
    #2
  3. WINUSER
    Winuser Win User
    Supported phones for Windows 10 Mobile Insider Preview


    When my phone fails to upgrade I just keep trying. One upgrade took 3 or 4 tries.
     
    Winuser, May 25, 2019
    #3
  4. DOS101
    Dos101 Win User

    Freeze after connecting phone

    Windows Phone users Clubhouse

    I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

    You are both now added, welcome! *Toast :toast:
     
    Dos101, May 25, 2019
    #4
Thema:

Freeze after connecting phone

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