Windows 10: freeze and blue screen

Discus and support freeze and blue screen in Windows 10 Installation and Upgrade to solve the problem; since last up grade this month the next day my laptop froze and did not correct it self have to work in safe mode I want my lap top back to normal... Discussion in 'Windows 10 Installation and Upgrade' started by MarvinZed, Dec 21, 2020.

  1. MarvinZed Win User

    freeze and blue screen


    since last up grade this month the next day my laptop froze and did not correct it self have to work in safe mode I want my lap top back to normal and want to stop the madness, and now scared to DL anything from MS

    :)
     
    MarvinZed, Dec 21, 2020
    #1

  2. Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Dec 21, 2020
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Dec 21, 2020
    #3
  4. freeze and blue screen

    The screen freezes and blue screen crashes

    Typically when a computer freezes and blue screens means that is more than likely hardware related. I would suggest taking it to a repair shop to get it looked at. Hope that helps.
     
    Michael61704, Dec 21, 2020
    #4
Thema:

freeze and blue screen

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