Windows 10: Freeze on awake

Hey,

Sometimes when my PC comes back up from hibernation (hybrid sleep enabled) it freezes so stiff that even the reset button stops working. The screen updates once so the clock widget on my taskbar shows the current time for a second. Sometimes the HDD light stays lit, other times it doesn't. I let it be for a few minutes but nothing happened, no BSOD. I checked the logs but could not find an event at the exact minute the freeze occurred, I only had stuff from when it went to hibernation and after the forced restart. I don't know how to continue the investigation.

:)

 

New XPS8700 w/W10 freezes when not in use. Cannot awake. Must power off/on

New XPS8700 w/W10 freezes when not in use. Cannot awake. Must power off/on.

Original Post :FReeze Problem

 

Microsoft Lumia 532 misbehaving

My Microsoft Lumia 532 is giving me hard times,it freezes and restarts itself sometimes it presses itself.other settings like double tap to awake the screen stopped responding it doesn't work anymore and I have done much of the reset.what could be the
solution?

 

Hi, Can you advise whether this used to work and now fails?
If so, what significant changes have been made before you noticed the failure?

Please try hibernation after a clean boot
How to perform a Clean boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki


If that fails the same way, repeat in Safe Mode
(E.g. Shift + click on restart, and navigate thru prompts to Safe Mode, or choose Safe Boot in msconfig)

If that fails, also run
chkdsk C: /F
from an elevated (admin) command prompt
(Windows key +X, click on Command Prompt (admin).

 

Thanks for the reply.

It has been working since I installed windows 7 RTM, kept working through the updates, the upgrade to win 10 and the patches for that.
There were no hardware changes. I'm on the deferred win update path so it could have been some update recently. The other thing is that I installed the Leap Motion drivers although the device was only plugged in twice.

Going to sleep and waking up right after a clean (or normal) boot works fine.
Chkdsk reached 100% without saying anything else so I guess everything was ok?

I uninstalled the Leap Motion driver just to see what happens over the next couple of days.

 

"Going to sleep and waking up right after a clean (or normal) boot works fine."

Hi, if that's so.. you don't have a problem at all...*really? I.e. normal boot is fine... is that what you mean?

Chkdsk ends if ok with 'and found no problems' before its final numerical results.
Before all that you should see some reports saying 0 ........scanned 0....... found etc.

 

I meant that after restarting windows, logging in, waiting for a while for the startup items THEN going to sleep and waking up works. I usually don't restart the pc for weeks, only send it to sleep. The freeze seems to occur after at least one sleep-wake cycle and when several programs are running. Sometimes several days pass, sometimes I get two freezes in two days... I'm really not seeing any obvious rule or pattern...

Chkdsk prompted if I wanted to skip it then counted up to 15%, stayed there for a while then showed 100%, restarted the machine, showed 100% again then I got the login screen. I saw no other text.

 

That doesn't sound anything like normal behaviour, and I would strongly advise making sure that runs properly.

Try
1. Safe Mode
2. launch admin command prompt
3. launch
chkdsk C: /F

You should be prompted for a restart (so chkdsk can get access without permissions problems), then chkdsk will run.

You should also be able to
Boot the PC from a Win 10 install disk
Click Repair This PC
Follow the prompts to get to a command prompt
Then run
chkdsk C: /F

Example:

 

Hi, I was about to initiate a thread just to comment on how unhappy I am with Win10's behavior. I thought I'd just check first to see if there was anything similar already out there.
Just today I left my HP laptop on while I went out for a couple hours. When I came back, the screen was dark as expected. I started to do some work using Chrome and I needed to look for a file. File manager refused to open. I knew the file was a pdf that I'd recently opened, so I tried Adobe Reader X, it would not open either. I ended up forcing a shutdown and then a fresh start.
I've also had occasion (never with W7) when after being in sleep mode I come back active and the Windows key is dead and the Start icon is dead. Maybe Win10 works better as a factory installed OS. It doesn't offer much and takes away a lot in usability as an upgrade to an older PC.
I really don't look forward to having to get under the hood. If I have to help MS figure out how to write decent code, I will probably try to reinstall W7 first.
Don

 

@dalchina: Sorry for the slow responses but I'm swamped with work. For now another clue: sleep (non-hybrid) works fine.
@DigitalDon: I don't think this thread is the right place to express general dissatisfaction with Win 10. I recommend finding or creating a separate thread for each problem you are facing for a more focused way toward a solution.

 

Hi, first make sure your PC is compatible with Win 10.
Second, some problems arise with upgrades from an older OS including 3rd party conflicts. Try disk imaging what you have (so you can restore it) and clean install.

I agree Win 10 is immature.

Finally, suggest you make your comment via Feedback (Windows key + ?) or
Technet forums
- an MS site.

 

Ok, will wait for your update.

 

Sleep has just failed, the displays never turned on.

I booted to safe mode with command prompt chkdsk still says that stuff is in use so the checking must take place during startup. Then it indeed does it while the windows logo and spinner is visible, just like before. There is no log for chkdsk in the event viewer.

I ran the sfc command which produced a 2.5 Mb log and it says it fixed several issues.

I made a recovery USB but can't boot from it for some reason, I'm investigating that now. My hope is that booting to that will allow me to run chkdsk on c: properly.

Btw my system drive is an few years old SSD so if it has some bad blocks they should not cause problems with the system.

 

So I suddenly lost 15 Gb on C: leaving 0 bytes free. Windows showed me some app statistics which made no sense: Ethernet driver 11 Gb in size, Libre office 12 Gb... Empty files started to pop up on in folders so I quickly backed up my stuff and now reinstalling Windows. I should have done that in the first place and not allow an upgrade from 7... I'm hoping that a fresh install will also fix other long standing annoyances as well.

 

Hi, good idea to clean install.

I would then check the SMART parameters for your HDD and check your SSD.
SMART - e.g. Piriform's Speccy or Passmark has a simpler free tool

There's no point running on dodgy hardware. Of course could be some other h/w problem...