Windows 10: Freeze or Blue Screen Upon Wake from Sleep

Discus and support Freeze or Blue Screen Upon Wake from Sleep in Windows 10 Performance & Maintenance to solve the problem; After upgrading to NVMe m.2 SSD, I have been experiencing freeze or blue screen upon wake from sleep. Sometimes the machine loads the background with... Discussion in 'Windows 10 Performance & Maintenance' started by j. derekreeves, May 5, 2020.

  1. J. DEREKREEVES
    j. derekreeves Win User

    Freeze or Blue Screen Upon Wake from Sleep


    After upgrading to NVMe m.2 SSD, I have been experiencing freeze or blue screen upon wake from sleep. Sometimes the machine loads the background with no login prompt or date/time information, and sometimes the machine goes to blue screen.


    I reset; normal startup.


    I have run check disk; I have updated power settings to Max Performance with Hybrid Sleep and Fast Boot disabled; I have updated the drivers; I have done a clean install of windows; Motherboard has most current BIOS. I have attempted solutions described in other forums and performed multiple searches to find a solution. I still have this issue.


    The machine is less than a month old, and I only upgraded to SSD to make the user experience much quicker. I formatted both disks SSD and SSHD.

    I have another computer with a very similar setup, and I have had no issues from it.


    System Specs:

    AMD Ryzen 5 2600x

    ASUS TUF B450 mATX

    Gigabyte RX 5600xt

    WD SN750 Black 500gb NVMe m.2 SSD

    Firecuda 2.5" 2tb SSHD

    Ballistix DDR4 3200mHz RAM 16gb; 2 x 8gb

    Corsair SF600 PSU


    Thanks for your help,


    Derek

    :)
     
    j. derekreeves, May 5, 2020
    #1
  2. ANIRUDDHA S PRASAD
    Aniruddha S Prasad Win User

    Windows 10 blue screens after waking from sleep.

    Steps to that cause this problem:

    • Allowing windows to sleep.
    • Waking once, logging in.
    • Allowing it to sleep once more.
    • Wait for some time like 2 hours.
    • Try to login again.
    After all these steps my laptop Dell Vostro 3546, stops responding on the login screen, no inputs will be taken and then Blue screens by saying Critical_Store_Exception. I have collected some crash dumps and posted it here: CrashDumps.

    Blue Screen View says that the BSOD happened because of something went wrong with the ntoskrnl.exe, address ntoskrnl+142760, file version of ntoskrnl.exe is "10.0.10586.306 (th2_release_sec.160422-1850)".
     
    Aniruddha S Prasad, May 5, 2020
    #2
  3. FITZ84
    Fitz84 Win User
    Sleep / Wake Function, malfunctions after waking

    • No luck with the "trouble-shooter."
    • Issues are: on waking, date increases by 6 or so days and many apps/ windows freeze on opening. I tried it again today, and a blue screen came up with Command Prompt and other suggestions to fix. By the way, on restarting, the computer returns to
      normal.
    • On the issue of "recent system changes", it is a new computer I purchased a couple of months ago. It is running Windows 10 (64 bit), with MS Office (32 bit). I have uninstalled & reinstalled MS Office, over the internet.
    • Have not "encountered any error message"
    • Have not taken any "troubleshooting steps", except trouble-shooter.
     
    Fitz84, May 5, 2020
    #3
  4. PA BEAR - MS MVP
    PA Bear - MS MVP Win User

    Freeze or Blue Screen Upon Wake from Sleep

    Windows 10 Anniversary Update freezes at lock screen when waking from sleep

    Getting Firefox v48.0.2 was a separate task. It wasn't meant to correct the "freezing" after waking from Sleep mode.

    Question: Does the "freezing" persist after waking from Hibernate mode? See
    https://support.microsoft.com/en-us/help/13770/windows-shut-down-sleep-hibernate-your-pc

    =====================================================

    FYI:

     
    PA Bear - MS MVP, May 5, 2020
    #4
Thema:

Freeze or Blue Screen Upon Wake from Sleep

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