Windows 10: Freeze with mouse activity

Discus and support Freeze with mouse activity in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey guys, another member suggested I post this here and let you guys take a look. 102443 Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Furall, Jan 15, 2018.

  1. Furall Win User

    Freeze with mouse activity

    Hey guys, another member suggested I post this here and let you guys take a look.

    Furall, Jan 15, 2018
  2. Fleapower Win User

    strange mouse cursor pause

    I'm having a strange mouse cursor pausing problem. At some point during the login process, the mouse cursor will freeze and become unresponsive for about a quarter of a second and continue to freeze/unfreeze every 2 seconds or so. Here are the details:

    - Lenovo Twist S230U with latest BIOS (updated after I encountered this mouse problem), Windows 10, wireless Logitech M315 mouse with USB dongle

    - Noticed the problem immediately after upgrading from Windows 8.1 to Windows 10. I could not correct it so I did a clean install of Windows 10. Seemed to fix the problem. However, after a couple of days and some Windows 10 updates, the problem returned.

    - Does not occur in Safe Mode.

    - Tried disabling all startup programs (Task Manager -> Startup).

    - When I have Task Manager or Event Viewer open and have either as the active window, the problem goes away, only to return when I go to another program or desktop.

    - When I have the Task Manager open and visible, but not the active app, the mouse will freeze/unfreeze at the same rate the statistics are updating in the Task Manager Processes tab. The mouse will freeze just prior to the statistics being updated and
    then unfreeze. When I click on the Task Manager and make it the focused/active window, the mouse pausing stops.

    - I removed the mouse dongle and rebooted, but the touchpad does the same thing. However, when I plug in the dongle the problem goes away, or if I boot with the dongle in the USB and then pull it out, the touchpad works. When I put the dongle back in,
    the mouse works fine, as well. This will last for awhile, but then the problem resurfaces.

    I can work around the problem by cycling the mouse dongle every time the problem occurs, but I'd prefer to fix the problem. Thanks!
    Fleapower, Jan 15, 2018
  3. Mouse freezes on Windows 10.

    I have not had any more mouse or keyboard freeze, since I updated my BIOS for Windows 10, and switched my Bluetooth dongle from a USB 3.0 port to a USB 2.0 port. I believe the key factor/problem is a conflict with the Bluetooth dongle for my Logitech keyboard
    and mouse. The Bluetooth dongle seems to have a conflict with the 3.0 USB port. After switching to the 2.0 USB port, I have not had a single freeze. This dongle/USB port conflict could be an additional cause for the mouse and keyboard freeze. (Someone
    else will have to confirm that, since I do not believe that I have OneDrive Business.)

    I do have OneDrive active on my PC. Let me add that since I don't think I have OneDrive Business, it's not causing the freeze on my PC. (Additional Note: I do have OneDrive on my PC, and it is active.)

    If OneDrive is a contributing factor, I will discontinue it if or whenever my mouse or keyboard freezes again. For now, I do not believe use of OneDrive has caused any kind of a conflict. (I am providing this additional OneDrive statement so others can
    consider it for their own scenario.)

    My problem started before I purchased Office 360. That is also when I received, and started to use the free OneDrive online storage.

    I hope this information helps others. Good luck.

    DavidHall1954, Jan 15, 2018
  4. philc43 Win User

    Freeze with mouse activity

    philc43, Jan 15, 2018

Freeze with mouse activity

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