Windows 10: Freezes on restart

Device is up to date, however from either the Start menu or Command prompt Windows freezes at manufacturer splash screen on restart, requiring hard shutdown,
This returns even after clean install of Windows 10

suggestions or recommendations *Sick

:)

 

Restart freezes on windows 10

Hi John,

I apologize for the delay in responding. If you are still facing the same issue and if you haven't tried System Restore, then I suggest you to remove the updates that were installed before the issue started and then try installing the update one by one and
check if the issue persists. This is to check if this issue is caused due to any update related issues.

Follow the steps remove updates:

a. Press Windows + X keys and click on Control
Panel, clicking Programs, and then, under
Programs and Features, click
View installed updates.

b. Select the update that you want to remove, and then click
Uninstall. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. c. Restart the computer and then try installing the updates one by one.

Please reply with the status of the issue so that we can help you better.

 

Restart freezes on windows 10

Does not work.

Thanks for the advice on system restore-what I was trying to avoid.

The only changes to my PC have been the windows updates.

Thanks a lot.

 

Have you tried starting in safe mode to investigate further?

https://www.tenforums.com/tutorials/2...dows-10-a.html

 

Troubleshooting suggestion :

Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
sfc /scannow

> press Enter.
It will take quite sometime.
When finished, it will give you one of the 3 reports...............(paraphrasing)
1. No integrity violation.
2. Found corrupt files and repair successful.
3. Found corrupt files but unable to repair.

If the report is #1, your solution lies elsewhere.
If the report is #2, check if your problems have been resolved.
If the report is #3, use this method................
In the same Command Prompt (Admin) windows, copy and paste this command...........

dism /online /cleanup-image /restorehealth

> press Enter.
Again it will take some time.
When finished, it will give you a report.