Windows 10: Freezing Computer Mouse etc

Discus and support Freezing Computer Mouse etc in Microsoft Windows 10 Store to solve the problem; My computer freezes most times when I am working on window apps like excel or word doc. Also when I searching in google. If it freezes, the only way I... Discussion in 'Microsoft Windows 10 Store' started by InnocentChigbu, Feb 27, 2020.

  1. Freezing Computer Mouse etc


    My computer freezes most times when I am working on window apps like excel or word doc. Also when I searching in google. If it freezes, the only way I get back is by rebooting forcefully. Its an experience that started in the last 4 weeks. Very frustrating and it delays my efforts.


    Please I need help on how to solve the problem and prevent recurrence.

    :)
     
    InnocentChigbu, Feb 27, 2020
    #1

  2. Computer and mouse freeze

    Hi

    There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

    • Were there recent changes made before the issue occurred?
    • What are the steps that you've done so far to know where the issue is coming from?

    Meanwhile, we suggest that you refer to this article:
    Mouse, touchpad, and keyboard problems in Windows
    for us to check all setting needed to help us in resolving your issue.

    Let us know about the update.
     
    Kristine Som, Feb 27, 2020
    #2
  3. Mouse Freezing need help pls.

    Hi Ephraim,

    User profile corruption can cause issues with certain devices, including your optical mouse, in
    Windows 10. To better assist you, we need the answers to the following questions:

    • Aside from changing USB ports, did you use a different mouse to see if the same issue will occur while playing games?
    • Have you tried checking the manufacturer's website for updated mouse drivers for
      Windows 10?

    In the meantime, we suggest creating a new user on your computer to see if your mouse still freezes while using a different local account. To do this, simply follow the steps in this

    article
    .

    Regards.
     
    Jefferson Ore, Feb 27, 2020
    #3
  4. Mayra Aqu Win User

    Freezing Computer Mouse etc

    Windows 10 Computer Randomly Freezes

    Hi,

    Listed below are some possibilities why the computer keeps on freezing:

    • Outdated drivers.
    • Virus and malware.
    • Corrupted system files.

    We suggest performing the steps on this article that can help resolve the issue.

    Get back to us if you have other concerns.
     
    Mayra Aqu, Feb 27, 2020
    #4
Thema:

Freezing Computer Mouse etc

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