Windows 10: Freezing Under Load

Hello, I have a custom built windows 10 gaming pc. My pc is “freezing” under load. However, I am still able access the start menu. All drivers are up to date.

Specs: OS: Windows 10 1909 MB: MSI B350 Tomahawk Ram: 16GB DDR4 CPU: AMD Ryzen 5 1600x (not overclocked) GPU: Nvidia GeForce GTX 980 (not overclocked)

submitted by /u/ParrotGaming27
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:)

 

Strange freezing under GPU and CPU load.

My main rig has been suffering from very random complete freezes over the past month, which require a hard reset. And I can't for the life of me figure it out.

Here are the facts:

• It only does it when the GPU and CPU are under a lot of load(i.e. Folding)
• It does it rather often while playing Plants vs. Zombies, which is probably due to the high GPU/CPU load.
• It does it with everything at stock speeds.
• When I reboot the computer after the freeze. All of the websites that I've logged into, such as TPU, require me to log in again. <-- This one is really strange to me.
• PSU fan has started to noticeably click when I shut the computer down, but I know it is still spinning, but maybe not fast enough?

Here is what I've tried:

• Reset everything to stock.
• Swapped out 3 different video cards.
• Ran CPU folding only for a week. <-- No freezes.
• Ran GPU folding only for a week. <-- No freezes.
• Added second auxilary PSU to power GPU only.
• Removed 2 sticks of RAM.

That is kind of where I'm stumped.

I thought maybe it was the PSU, so I tried to take some load off of it by adding an auxilary PSU I had laying around. That didn't help at all, though I still think it might be the PSU, so I ordered a Corsair HX850, which should be here this week. The PSU is almost 3 years old at this point.

My next guess is the HDD, and I only say that because it seems like every time the computer freezes, it corrupts any cookies I have stored, forcing me to log into every website again. Also, it is probably older than the PSU at this point. If the new PSU doesn't fix it, a new HDD is probably my next step.

I also found it very stange that it crashes a lot with Plants vs. Zombies(girlfriend loves it, which pisses her off more than me, but gets me in trouble every time it freezes just as she is about to win a level). However, I figured out that even though it is a very simple game graphically, it uses a lot of CPU and GPU power(it is hardware accellerated and does use a lot of the CPU when there is a lot of stuff going on). I haven't had a freeze in any other game, including Just Cause 2, which I've been playing extensively.

Am I overlooking anything?

 

Windows Vista Wont Install Freezes?

had the same problem, freezes and long installation including each step loading, in my case a bios update helped.

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.