Windows 10: Freezing when playing games

Discus and support Freezing when playing games in Windows 10 BSOD Crashes and Debugging to solve the problem; There are some, but the result of the long generic test is what I'd need first. Discussion in 'Windows 10 BSOD Crashes and Debugging' started by brokenspirit, Oct 17, 2015.

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  1. AXE0
    axe0 New Member

    Freezing when playing games


    There are some, but the result of the long generic test is what I'd need first.
     
    axe0, Oct 19, 2015
    #16
  2. BROKENSPIRIT
    brokenspirit Win User

    ok brilliant its currently running so will update once it has finished
     
    brokenspirit, Oct 19, 2015
    #17
  3. BROKENSPIRIT
    brokenspirit Win User
    Long generic passed

    Attachment 43789
     
    brokenspirit, Oct 20, 2015
    #18
  4. AXE0
    axe0 New Member

    Freezing when playing games

    Let me know if another BSOS occurs
     
    axe0, Oct 20, 2015
    #19
  5. BROKENSPIRIT
    brokenspirit Win User
    was there nothing usefult in the attached dump? This was the BSOD just prior to the long generic test (so all other changes implemented) and i think the error message was something like a kmode error.
     
    brokenspirit, Oct 20, 2015
    #20
  6. AXE0
    axe0 New Member
    Like I said, I cannot add more..
     
    axe0, Oct 20, 2015
    #21
  7. AXE0
    axe0 New Member
    This is what I meant with NTFS
    Code: STACK_TEXT: ffffd000`527d3c48 fffff800`f9fe8ca9 : 00000000`0000000a fffff800`e866228a 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx ffffd000`527d3c50 fffff800`f9fe74c8 : 00000000`00000004 00000000`00000000 fffff800`0046b581 00000000`00000000 : nt!KiBugCheckDispatch+0x69 ffffd000`527d3d90 fffff800`e866228a : fffff800`f9fcd62f ffffe000`b2a43840 ffffe000`b5585040 fffff800`fa207000 : nt!KiPageFault+0x248 ffffd000`527d3f28 fffff800`f9fcd62f : ffffe000`b2a43840 ffffe000`b5585040 fffff800`fa207000 fffff800`f9e90000 : NTFS!NtfsFspCloseInternal$filt$0 ffffd000`527d3f30 fffff800`e85551a6 : fffff800`e858b308 ffffd000`527d4f28 ffffd000`527d59e0 00000000`00000000 : nt!_C_specific_handler+0x9f ffffd000`527d3fa0 fffff800`f9fe431d : 00000000`00000000 ffffd000`527d4100 fffff800`e85abe00 ffffd000`527d4f28 : NTFS!_GSHandlerCheck_SEH+0x76 ffffd000`527d3fd0 fffff800`f9f05780 : 00000000`00000000 fffff800`e85ac000 ffffd000`527d4f28 ffffe000`b5585040 : nt!RtlpExecuteHandlerForException+0xd ffffd000`527d4000 fffff800`f9f023a8 : ffffd000`527d4f28 ffffd000`527d4c40 ffffd000`527d4f28 fffff800`00000001 : nt!RtlDispatchException+0x4e8 ffffd000`527d4710 fffff800`f9fe8d82 : 00000000`00000000 00000000`00000000 00000000`00000004 fffff800`f9f08bdf : nt!KiDispatchException+0x144 ffffd000`527d4df0 fffff800`f9fe727e : 00000000`000000d6 00000000`0000000c 00000000`00000000 ffffe000`b39fa001 : nt!KiExceptionDispatch+0xc2 ffffd000`527d4fd0 fffff800`f9ece204 : ffffd000`527d53d0 00000000`00000000 ffffe000`b3ab0000 ffffe000`b39fa0d0 : nt!KiGeneralProtectionFault+0xfe ffffd000`527d5160 fffff800`f9ee2b35 : fffffa80`034537b0 fffff800`00000000 00000000`c0000016 ffffc000`4d7d7d58 : nt!KxWaitForLockOwnerShip+0x14 ffffd000`527d5190 fffff800`f9eaa6db : fffffa80`034537b0 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiUnlinkPageFromList+0x985 ffffd000`527d5270 fffff800`f9eb3910 : 00000000`00000000 ffffc000`4d593a80 00000000`00000000 fffff800`fa1d2bf8 : nt!MiResolveTransitionFault+0x1db ffffd000`527d5310 fffff800`f9eb08d6 : 00000000`c0000016 00000000`00000000 ffffd000`527d55b0 00000000`00000000 : nt!MiDispatchFault+0xb70 ffffd000`527d5460 fffff800`f9fe73bd : ffffc000`4d7b7cd0 00000000`00000001 00000000`00000003 00000000`00000000 : nt!MmAccessFault+0x336 ffffd000`527d55b0 fffff800`e85ea23b : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x13d ffffd000`527d5740 fffff800`e853c74c : ffffc000`4d7d1ed0 ffffd000`527d5a40 00000000`00000000 00000000`000000d8 : NTFS!NtfsRemoveHashEntry+0x97 ffffd000`527d57b0 fffff800`e85ec16b : ffffe000`b6cf5998 ffffe000`b5a4f180 ffffc000`4d7d1ac0 ffffc000`4d7d1ed0 : NTFS!NtfsTeardownFromLcb+0x22c ffffd000`527d5850 fffff800`e853d170 : ffffe000`b6cf5998 ffffd000`527d5952 ffffc000`4d7d1ed0 ffffe000`b6cf5998 : NTFS!NtfsTeardownStructures+0xdb ffffd000`527d58d0 fffff800`e85ee191 : ffffd000`527d5a78 ffffd000`00000000 ffffd000`527d5a40 ffffe000`b6cf5998 : NTFS!NtfsDecrementCloseCounts+0xd0 ffffd000`527d5910 fffff800`e85eb612 : ffffe000`b6cf5998 ffffc000`4d7d1c00 ffffc000`4d7d1ac0 ffffe000`b5a4f180 : NTFS!NtfsCommonClose+0x401 ffffd000`527d59e0 fffff800`f9f09dd9 : fffff800`fa269340 ffffe000`b5585040 fffff800`fa269200 ffffe000`b5a6bae8 : NTFS!NtfsFspCloseInternal+0x1a6 ffffd000`527d5b70 fffff800`f9f76558 : ffffe000`b2a43840 00000000`00000080 fffff800`fa269340 ffffe000`b5585040 : nt!ExpWorkerThread+0xe9 ffffd000`527d5c00 fffff800`f9fe33c6 : ffffd000`52220180 ffffe000`b5585040 ffffd000`5222ccc0 ffffc000`4ab16c28 : nt!PspSystemThreadStartup+0x58 ffffd000`527d5c60 00000000`00000000 : ffffd000`527d6000 ffffd000`527d0000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16[/quote] Outside of NTFS, the realtek driver and the old drivers, I can't find anything useful.
     
    axe0, Oct 20, 2015
    #22
  8. BROKENSPIRIT
    brokenspirit Win User

    Freezing when playing games

    just crashed again. If nothing else comes up in this log file I might just have to bite the bullet and try wiping everything *Sad

    Attachment 43959
     
    brokenspirit, Oct 21, 2015
    #23
  9. AXE0
    axe0 New Member
    The crash is caused by the ASUS Xonar DGX Audio Device.
    Is this device a headset?
    Code: 6: kd> lmvm cmudaxp start end module name fffff800`f16d0000 fffff800`f19fe000 cmudaxp T (no symbols) Loaded symbol image file: cmudaxp.sys Image path: cmudaxp.sys Image name: cmudaxp.sys Timestamp: Tue Jun 02 11:11:20 2015 (556D7338) CheckSum: 002A7517 ImageSize: 0032E000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
    axe0, Oct 21, 2015
    #24
  10. BROKENSPIRIT
    brokenspirit Win User
    This is the soundcard I recently installed. This is what is strange, I only noticed the crashes started after I had installed it (although I hadn't played much before hand). But when I removed the sound card and the crashes continued so I figured it must be something else.

    Although this is the first time that a game has frozen with the sound continuing
     
    brokenspirit, Oct 21, 2015
    #25
  11. AXE0
    axe0 New Member
    Tried updating the driver from ASUS?
     
    axe0, Oct 21, 2015
    #26
  12. BROKENSPIRIT
    brokenspirit Win User
    I originally had the latest drivers from Asus, then I changed to the windows version drivers when the crashes still happened thinking that it might fix it. Will try again tho
     
    brokenspirit, Oct 21, 2015
    #27
  13. BROKENSPIRIT
    brokenspirit Win User

    Freezing when playing games

    just froze up again but no BSOD on re-start so no dump files. gonna try again
     
    brokenspirit, Oct 21, 2015
    #28
  14. BROKENSPIRIT
    brokenspirit Win User
    Ok so start game, within 2s BSOD appears. On restart, computer freezes on welcome screen. Force restart. Several BSODs on boot up. Final BSOD occurs when logged in and trying to run the DM file collector

    Attachment 43966
     
    brokenspirit, Oct 21, 2015
    #29
  15. AXE0
    axe0 New Member
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia
    The Nvidia Video driver has been flagged
    Code: 6: kd> lmvm nvlddmkm start end module name fffff801`3e020000 fffff801`3eb13000 nvlddmkm (deferred) Image path: nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Sun Sep 13 23:12:24 2015 (55F5E6B8) CheckSum: 00AB4A61 ImageSize: 00AF3000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Please update Avira or uninstall Avira
    Code: *** WARNING: Unable to verify timestamp for avipbb.sys *** ERROR: Module load completed but symbols could not be loaded for avipbb.sys 7: kd> lmvm avipbb start end module name fffff801`12000000 fffff801`12028000 avipbb T (no symbols) Loaded symbol image file: avipbb.sys Image path: avipbb.sys Image name: avipbb.sys Timestamp: Thu Jul 02 11:57:15 2015 (55950AFB) CheckSum: 00025BF2 ImageSize: 00028000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
    axe0, Oct 21, 2015
    #30
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