Windows 10: Frequent Blue Screen of Death Errors on New Custom-Built PC

Built a new PC with the following components:


CPU: AMD Ryzen 5 3600 3.6 GHz 6-Core Processor
Motherboard: Gigabyte B450M DS3H Micro ATX AM4
Memory: G.Skill Ripjaws V Series 16 GB 2 x 8 GB DDR4-3200 CL16
Storage: Western Digital Blue SN550 500 GB M.2-2280 NVME Solid State Drive
Video Card: Zotac GeForce GTX 560 Ti 1 GB
Case: DIYPC F2 MicroATX Mini Tower
Power Supply: Thermaltake Smart 500 W 80+ Certified ATX
Wireless Network Adapter: Asus PCE-AC55BT B1 PCIe x1 802.11a/b/g/n/ac


It was having the occasional "kernel security check failure" blue screen errors and I couldn't figure it out, so I reset Windows hoping that would address it. It's much worse this time around, with even more frequent and a new variety of blue screen errors: "reference by pointer", "dpc watchdog violation", "apc index mismatch", "system thread exception not handled"...


I can't figure out how to read minidump files, but I feel like there must be something wrong with one of the components in particular. One of the errors was triggered right when I went to save a file, so maybe the M.2 SSD? But sometimes it seemed to happen when lots of processes were running, so maybe RAM? And the GPU is old and purchased used, so maybe that? I really don't know.


Minidump zip: https://drive.google.com/file/d/1aWf26sOZUG4p_4aTYtuFpI5TpQU4XUQF/view?usp=sharing

:)

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue screen of death?

If anyone happens to know the error called "DRIVE_IRQL_NOT_EQUAL_OR_LESS" please let me know. It says that on the blue screen of death I call it.

 

1803 update causing PC crash with Blue Screen of Death

Hello annebinding,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. What is the make and model of the computer?
2. What is the exact error code/message you receive regarding the Blue Screen of death?

I understand that you are facing an issue regarding Blue Screen of Death. A faulty device driver or system service might be responsible for this. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate BSOD.
We will look into this for you.

I would suggest you to follow the troubleshooting steps mentioned in the following article step-by-step and see if it works:

• Troubleshoot blue screen errors
  

The Operating System is designed to automatically receive new updates by default. We recommend not to stop the updates, since the updates consists various security patches and latest driver updates which helps to keep the computer safe and secure. Windows
Updates will eventually need to be installed and downloaded, regardless of your update settings. However, you may temporarily pause updates from being downloaded and installed.

To know more on how to pause updates, you may refer to an article on:
Manage updates in Windows 10.


Kindly get back to us with the results, we are looking into this for you and we will be glad to assist you if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator