Windows 10: Frequent BSOD / Restarting - How to Fix?

Discus and support Frequent BSOD / Restarting - How to Fix? in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi I am new to this forum, hopefully I have an issue that can be fixed. I have a Lenovo ideapad 320 laptop running Windows 10 Home. I purchased the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by griseley, Dec 29, 2018.

  1. griseley Win User

    Frequent BSOD / Restarting - How to Fix?


    Hi

    I am new to this forum, hopefully I have an issue that can be fixed.
    I have a Lenovo ideapad 320 laptop running Windows 10 Home.
    I purchased the laptop a few months ago, it is a refurb / ex display model and has had a solid state HDD fitted.
    The machine was running fine for 2 months and then started crashing/BSOD and restarting every 30-45 mins.
    I took it to the supplier who did stress tests and other tests but found no issues.
    I then used it fine all through December without issues until now... it is now happening again.
    I have installed and paid for AVG Antivirus and SpyHunter... both have scanned and removed all known threats etc.

    It is still happening and I need your help!
    I have followed the instructions on BSOD thread and I have attached the report.
    If you need anything else, please advise.

    Many thanks
    Gavin

    :)
     
    griseley, Dec 29, 2018
    #1
  2. somvir73 Win User

    System frequently restart with BSOD


    System getting restarted frequently please suggest, i have attached the BSOD report.
     
    somvir73, Dec 29, 2018
    #2
  3. Frequent BSOD

    Hello,

    As per the title, I am experiencing a range of BSOD errors daily. Perhaps once every 2-3 hours or so, and it seems to crash more often the more program I’m running simultaneously. Though this could be mere coincidence.
    I'll list some of the recent error messages here:

    • Win32kfull.sys failed
    • System service exception
    • Werfault.exe failed
    • Page fault in non paged area
    • System thread exception not handled
    • Critical process died
    • Nvlddmkm.sys failed
    • Dxgmms2.sys failed
    • Unexpected store exception
    • Unexpected kernel mode trap
    And I’m sure there are others I haven’t taken the time to log. Clearly something is seriously wrong.

    Troubleshooting steps taken include:

    • Updating gpu driver
    • Uninstalling 3rd party antivirus software

    As per this guide:

    https://answers.microsoft.com/en-us...ing-them/1939df35-283f-4830-a4dd-e95ee5d8669d

    I'm including the following to help diagnose the problem:

    • recent .dmp files (only two appear in the minidump folder for some reason)
    • MSinfo output
    • System specs (should be in MSinfo. Ask if you require further details)

    You can download these from my onedrive here:

    https://1drv.ms/f/s!AuRyFpxTCCT3i0z8_o33Lnsll2mT

    I’m not sure what troubleshooting steps to take from here, so any advice would be appreciated.

    Regards,

    Nathan

    Edit:

    I've also taken the following troubleshooting steps:

    - Updated Windows

    - Updated device drivers, via SDI
     
    Nathan2014, Dec 29, 2018
    #3
  4. Donna Men Win User

    Frequent BSOD / Restarting - How to Fix?

    BSOD issue after fixing another BSOD error

    Hi Williams,

    There are several reasons why BSOD occur, which has different resolution. To check for any corruption or the integrity of your computer's Windows, we suggest that you perform a
    Check Disk by following these steps:

    • Type cmd in the search bar.
    • Right-click on the Command Prompt, then Run as administrator.
    • Type chkdsk x: /r, the /r command will fix errors found on the disk.

    Let us know if you need further assistance.
     
    Donna Men, Dec 29, 2018
    #4
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Frequent BSOD / Restarting - How to Fix?

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