Windows 10: Frequent BSOD when playing video games

In the past month I have been experiencing BSOD crashes within ~15 minutes of starting up a moderately resource intensive video game.


My specs

Mobo - Gigabyte Z170XP-SLI-CF
CPU - Intel i5-6500
GPU - Nvidia GTX 1070
RAM - Teamgroup-UD4-2400 2x8GB
SSD - Sandisk SDSSDA 480GB
Microsoft Windows 10 Home x64 Build 18362.900


Things I've attempted

Fresh install of Windows 10

Updated BIOS and drivers

Benchmarked/Stress Tested GPU and CPU with no issue

Passed Memtest86+


I recently RMA'd my ram because 1 of the sticks stopped working. The replacements seem to work fine and pass memtest without errors, but the BSOD issues weren't happening with my old RAM.


I tried running Drive Verifier, and my PC crashes within minutes, which makes me suspect this is a driver issue.


Onedrive link to some of my recent minidumps. https://1drv.ms/u/s!AgE8ThkfHUwNowsWPNAkevCiwBRZ?e=w8IcNC

Any help is greatly appreciated.

:)

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

BSOD while playing games (E & Civ 5) or Youtube


Hi All,
Hoping to ask for help with frequent BSOD while playing games.
When playing games (Elite Dangerous or Civ5) and playing Youtube, I will eventually receive a BSOD screen (I've posted an upload of those files in the link below). I've gone through the following trouble-shooting:

• Watched the temperature: it's remained around the 20-30 C range with the CPU at the lower end and the graphics card on the upper-end
• Updated drivers: ran windows updates, MSI's updates, etc.
• Ran MemTest86+ which I had seen as a recommendation in a forum to diagnose faults with RAM. All 12 gigs passed with no issues
• Re-installed a clean version of Windows 10 and performed the driver updates to get the latest and greatest
• Unplugged all USB cables with the exception of the mouse and keyboard (removed my USB hub, joystick, etc.)
• Installed my old graphics card an HIS 7850
  • No BSODs but games tend to crash, I'm unsure if I'm being to aggressive with the graphics settings or if it's a symptom of another issue
  • Link to card: HIS 7850 Fan 1GB GDDR5 PCI-E DVI/HDMI/2xMini DP < HD 7800 Series < Desktop graphics < Products | HIS Graphic Cards

Setup

• OS: Windows 10
• Parts: System Builder

I assume that this is a driver issue with the video card, given the above. If this is correct, is there any way of saying whether it's a faulty video card or user-error?

edit: removed link to DMP files.

 

losing audio when playing video games

Hi,

To isolate what's causing the issue you're experiencing, kindly provide us with some additional details:

• Were there any recent software or hardware changes made to your system prior to the issue?
• Have you done any troubleshooting steps in trying to resolve it?
• Do you experience the issue only when you're playing a certain video game?

Awaiting for your response.