Windows 10: Frequent BSODs daily: driver_irql_not_less_than_or_equal -> netio.sys

2016 Alienware 17(R4) usually crashes several times per day (unfortunately windows minidump only had 4 files). Crashes usually occur while I'm gaming (world of warcraft), yet it also crashes while i'm merely browsing internet or looking at youtube.

The specific bsod message is in the title. The BSOD says "NETIO.SYS" failed.

My zip file is attached.

Actions I took to eliminate these BSODs (if relevant)
- updated bios and drivers to no avail
- right-clicked on every device in device manager & selected update driver (updated several drivers this way)
- updated/scanned computer with malwarebytes & bitdefender (no malware or viruses)
- used dell supportassist to update drivers & bios, scan hardware, clean files & tune performance
- downloaded latest display driver from nvidia.com
- none of the above actions fixed the problem.

:)

 

Frequent BSOD

Hello,

As per the title, I am experiencing a range of BSOD errors daily. Perhaps once every 2-3 hours or so, and it seems to crash more often the more program I’m running simultaneously. Though this could be mere coincidence.
I'll list some of the recent error messages here:

• Win32kfull.sys failed
• System service exception
• Werfault.exe failed
• Page fault in non paged area
• System thread exception not handled
• Critical process died
• Nvlddmkm.sys failed
• Dxgmms2.sys failed
• Unexpected store exception
• Unexpected kernel mode trap

And I’m sure there are others I haven’t taken the time to log. Clearly something is seriously wrong.

Troubleshooting steps taken include:

• Updating gpu driver
• Uninstalling 3rd party antivirus software

As per this guide:

BSOD Finding and fixing them

I'm including the following to help diagnose the problem:

• recent .dmp files (only two appear in the minidump folder for some reason)
• MSinfo output
• System specs (should be in MSinfo. Ask if you require further details)

You can download these from my onedrive here:

BSOD Nathan items 2-23-2018

I’m not sure what troubleshooting steps to take from here, so any advice would be appreciated.

Regards,

Nathan

Edit:

I've also taken the following troubleshooting steps:

- Updated Windows

- Updated device drivers, via SDI

 

BSOD Bad_Pool_Caller Win10 on Dell Inspiron

Here is some info that may help. May be your network driver. One of the posts suggest a program that will give more info on what crashed. Hope this helps you.

BSOD caused by ndis.sys, NETIO.SYS and ntoskrnl.exe - [Solved] - Windows 10

 

Frequent BSODs - L1C63x64.sys


Hi bobjbain,

Welcome to the 10forums.

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Alcohol120% and run the SPTD pass through remover.

• Uninstall Daemon Tools
• Download the SPTD standalone installer and follow these steps:
  • Double click the executable to open it
  • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.


Please check Qualcomm or Atheros for driver updates.
The Qualcomm Atheros network driver is old and needs updating
Code: 1: kd> lmvm L1C63x64 start end module name fffff801`baca0000 fffff801`bacc2000 L1C63x64 T (no symbols) Loaded symbol image file: L1C63x64.sys Image path: \SystemRoot\System32\drivers\L1C63x64.sys Image name: L1C63x64.sys Timestamp: Mon Apr 01 05:15:17 2013 (5158FBC5) CheckSum: 000245C4 ImageSize: 00022000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Update links for drivers:
AMD - amd_xata and amd_sata
Check iTunes for software updates - GEARAspiWDM
Realtek - RtNdPt60
VMware software or VMWare site - vmwvusb, hcmon
Motherboard manufacturer - stwrt64 (audio)
Citrix

Old drivers
Code: PxHlpa64 fffff801`b78f0000 fffff801`b78fb380 Fri Feb 02 22:24:22 2007 (45c3ac06) 0001320c PxHlpa64.sys RtNdPt60 fffff801`b9550000 fffff801`b955c000 Mon Jul 20 04:27:32 2009 (4a63d614) 0000ceac RtNdPt60.sys vmwvusb fffff801`bae70000 fffff801`bae7f000 Sat Jul 24 04:30:08 2010 (4c4a5030) 0000ea69 vmwvusb.sys GEARAspiWDM fffff801`bad70000 fffff801`bad76c00 Thu May 03 21:56:17 2012 (4fa2e2e1) 00008963 GEARAspiWDM.sys amd_sata fffff801`b7770000 fffff801`b778d000 Fri Nov 30 10:00:42 2012 (50b875ba) 0001959b amd_sata.sys amd_xata fffff801`b7810000 fffff801`b781a000 Fri Nov 30 10:00:46 2012 (50b875be) 00010bf8 amd_xata.sys L1C63x64 fffff801`baca0000 fffff801`bacc2000 Mon Apr 01 05:15:17 2013 (5158fbc5) 000245c4 None L1C63x64.sys hcmon fffff801`b8ee0000 fffff801`b8ef1000 Tue Aug 06 03:10:44 2013 (52004d14) 00016f0e hcmon.sys stwrt64 fffff801`bb000000 fffff801`bb08c000 Fri Aug 16 12:26:26 2013 (520dfe52) 0008bd1c stwrt64.sys dnelwf64 fffff801`b8970000 fffff801`b8995000 Thu Oct 03 05:45:14 2013 (524ce84a) 00021cb3 dnelwf64.sys[/quote] AMD Overdrive driver, known for causing BSOD's.
Recommended to remove the software and driver.
Code: AODDriver2 c:\program files\ati technologies\ati.ace\fuel\amd64\aoddriver2.sys[/quote]