Windows 10: Frequent crashes and restarts

Hello, I just built a new system (or really moved an old system to a new motherboard) involving a Foxconn Quantumian1 x79 motherboard and a 3930k processor. On the old system (HP motherboard), I was not having any problems. With the Foxconn, I am having frequent crashes/restarts. The system reliably restarts when attempting to wake from sleep. That's not the only issue though; the crashes/restarts also occur sometimes when the pc is "awake". Though I haven't witnessed it, I ran Prime95 stability testing (to see whether my issue was sleep related or more general) and woke up to the computer having restarted itself... Please help!

Attachment 133311

:)

 

Frequent Crashes And Restarts

Please upload no more than three copies
of your dump files that were created during the last 14 days as shared files to your OneDrive with a link here.




Dump files are usually found at c:\windows\minidump. You may need to change your settings in Windows to be able to see the files. To show hidden files select the keyboard shortcut
Win+S, type File Explorer Options in the Search box and click Folder Options in the drop down menu. Select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and
"Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.



What is your computer make and model? If not a branded computer what is your motherboard make and model?



Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please, HTML files are less easy
to work with.

DriverView: Loaded Windows Drivers List



Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut
Win+R, type msinfo32 and press the ENTER
key. Select File, Export and give the file a name noting where it is located.
Files in the txt file format are preferred. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information
is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.



For help with OneDrive see paragraph 9.3:

gerrys template

 

Frequent Crashes And Restarts

I've purchased my ASUS with Windows 10 back in April.

It was working fine up until about a month ago. I've been experiencing these:

Tabs in Chrome crashing

Computer needing to restart (blue screen with frowny face)

And quite recently, my computer has started experiencing freezes.

When I get the blue screen, the most prevalent errors tend to be Memory Management errors, or critical processes dying, plus a few others. I ran Windows Defender to check for any malware, and it says there isn't any. (I did a full search, whole 50 minutes)

The only programs I've downloaded are Lazy Nezumi and Audacity. Other files are stuff like drawings and typed reports.

Any help with this issue is definitely appreciated.

If you need any more information, I'll be happy to add more.

 

Hello and welcome to TenForums *Smile

This section is for blue screen of death events but in your log file there are no crash dumps that we can analyse. Either you are not getting BSOD events or you have turned off the creation of memory dumps.

Configure Windows 10 to Create Minidump on BSOD

It would also be helpful to give more details of your system and power supply.

 

I'm sorry, I couldn't find a more appropriate section to post in, but please feel free to move my post or direct me to do such; I have not turned off the creation of memory dumps. I thought I had gotten BSOD events but primarily they have been of the variety I noted in my original post. My PSU is a corsair RM850 and the rest:
Attachment 134142

 

OK, so please keep this thread going and post another set of log files if you get a new BSOD and hopefully there will be dump file captured.

In the meantime if you continue to get these restarts without a BSOD I would post a new thread in the performance and maintenance section and see if anyone can help with the waking from sleep issue. There is also a diagnostic you can run to analyse the power performance: Create Power Efficiency Diagnostics Report in Windows 10 - it might reveal something about the sleep and other power saving modes.