Windows 10: Frequent random restarts

Hello, I was looking through all the old threads and hoping you could help me like you've helped others.

Main issue
I use my desktop almost everyday and started to get the occasional unexplained restart probably late last year - less than once a week. In the last couple of months it has increased to the point that I have had 20 in a day.

I cannot I identify any pattern in this behaviour - sometimes it's after 2 hours of playing a game, sometimes 30 seconds after booting without opening any software.

When I started to look at the Event Viewer, I did see lots of DistributedCOM warnings with Event ID 10016. I read a lot about them and it seems that most people say that they are fine. There were a few other odd warnings, like a share mount which doesn't exist any more. Apart from that, it just recorded that the system restarted with a proper shutdown - I could figure this bit out by myself

Possible issue (or red herring)
Eventually my machine wouldn't even post. So I opened it up and luckily my motherboard has LEDs to indicate faults with specific components - the CPU one was lit. I unmounted it and saw that the thermal paste was not evenly covering the CPU. (I remembered having issues with the terrible mounting kit which allows the heatsink to move around even after you have attached all screws.) I cleaned it all off, applied new paste and re-attached more carefully. It now boots normally, but I am still getting random restarts.

Background
I have the latest:

• BIOS: 2501
• graphics drivers: Radeon 20.2.2
• chipset drivers
• Windows update: 18363.720

I have never overclocked any of my components.

DESKTOP-(2020-04-14_21-56-28).zip

:)

 

random restarts

Hi,

If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to the device before this issue occurred?
• What troubleshooting steps was already performed to your laptop?

In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

• Open the Control Panel.
• Using the search bar at the upper-right corner, type troubleshooting.
• From the search results, click on Troubleshooting and then select System and Security.
  
• Click on Power and then follow the prompts to successfully run the tool.

We are looking forward to your response.

 

random restarts

Hi Lili,

Hardware failure or system instability can cause the computer to
randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

• Press Windows key.
• Type Troubleshoot.
• Under Find and fix other problems look for
  Power.
• Then Run the troubleshooter.

Update us with the outcome and if you need further assistance.

 

Random restarts

when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.