Windows 10: Frequent Stop Error: Internal_Power_Error

I have a fresh install of Windows 11, fully updated, on a Dell XPS 13 7390 2-in-1, but keep getting this stop error in the subject line. I have tried the one setting that someone suggestedpowercfg /hibernate /size 100, and the other suggestion in that article, but still getting this error. Any help would be appreciated.

:)

 

Frequent INTERNAL_POWER_ERROR BSOD


HISTORY
I built my computer with my dad about 6 years ago and it has been generally well-performing in that time. My general level of tech knowledge is going to be less than some users of this forum but my desire to fix this problem is strong, so please be patient if I ask you to explain!

Several months ago I started to notice a progressively worsening flicker/tearing on the left side of my ~10-year old monitor, but only when doing certain things (scrolling in a web browser, etc.). Unsure if this was hardware or software related, I checked to see if drivers were updated for my video card via Device Manager (which said they were up to date), then manually downloaded/updated the drivers from the manufacturer anyway, which did not fix the problem either. A few days ago I bought a new monitor, and since that time haven't had any more display issues.

However, the same evening I replaced the monitor started to get a frequent and recurrent INTERNAL_POWER_ERROR BSOD. This error occurs once every 1-2 hours, regardless of whether I am using my computer or not. The computer works normally for the next hour or two, BSOD, restart, etc.

RECENT ACTIONS
After some novice googling, I found user in this forum who seemed to be experiencing a similar error. I downloaded the BlueScreenView program which pointed me toward the storport.sys and ntoskrnl.exe drivers as being the source of the BSODs, but this is where my novice knowledge abandons me. I need some practiced help!

Six calls to MS Support later, under a technician's guidance, I have (in this order):

• Installed Driver Booster and updated outdated drivers (there were 7)
• System restored my machine to a point before the crashes started
• Power cycled my computer (shut down, unplug, press power, restart)
• "In-place upgrade" Windows 10 -- reinstalling Windows while keeping apps and files
• Physically removed and replaced the video card
• Rolled back video card drivers to December release

So far, nothing has worked. I'm attaching the log files in hopes you can help.

Windows 10 Pro // Version 20H2 // OS Build 19042.867

970M-(2021-04-10_13-45-59).zip

 

INTERNAL_POWER_ERROR ever since the windows 10 update

i even get INTERNAL_POWER_ERROR ever since the windows 10 update . Restart's frequent with this error.

 

How to stop frequently recurring Script Error messages?

My apologies. I did miss that. Have you been back into Advanced Settings to see if the settings stuck? Should have checked two items and unchecked one. as in.....





I'm sure you have, just covering the bases. I've never seen it not work but then Windows 10 is kind of a new animal. If all three items are showing their desired state my only other suggestion would be to hit the lower right "Reset" button and try again. Perhaps someone more knowledgeable than myself will have another suggestion.