Windows 10: Friend needs support chat, but he is only offered to call an American phone number

I remember I was able to get that answering bot thing to connect me to chat, where a real person would fix my problem. I didn't find any mention of Microsoft canceling that service, so I guess it's still working. But how do I get to that?

:)

 

I was in England, and I phoned my friend in Turkey, but on their phone it didn't show my number, it showed a different number. why did this happen?

Hi,

This could be more of a network issue, or the issue is with your friend's phone. To isolate this, please answer the following questions:

• Have you tried using your SIM card in another phone to isolate the issue?
• Has you friend tried to delete your number from his/her phone, then try calling his/her number again?
• What troubleshooting steps have you tried so far?

Regards.

 

Easier to find friends & chat using Skype for Outlook.com

Source...

 

Supported phones for Windows 10 Mobile Insider Preview


Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.