Windows 10: Front USB not recognizing my external hard drive

Discus and support Front USB not recognizing my external hard drive in Windows 10 Drivers and Hardware to solve the problem; For some unknown reason, both of my front USB 3.0 ports stopped recognizing my WD My Passport external hard drive. What's even more bizarre is that... Discussion in 'Windows 10 Drivers and Hardware' started by DinoDG, Sep 30, 2019.

  1. DinoDG Win User

    Front USB not recognizing my external hard drive


    For some unknown reason, both of my front USB 3.0 ports stopped recognizing my WD My Passport external hard drive. What's even more

    bizarre is that it works when plugged into my USB port on the back of my PC.


    I connected a card reader to both of my front USB ports to make sure it wasn't the ports and my PC recognized it.


    Any help would be appreciated.


    Thanks.

    :)
     
    DinoDG, Sep 30, 2019
    #1
  2. twynog Win User

    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Sep 30, 2019
    #2
  3. vallero Win User
    external hard drive not recognized


    Hello zbook
    #1) I have tested the external drives in three different computers, win10 pro, Win10, and XP. The results are identical. When I plug in the external hard drive windows signals a new device with an audio signal and the light comes on on the external drive. The results on all three pc's is identical in disk manager, file explorer and device manager.
    #2) I have tried all solutions presented to me by FreeBooter, from the simplest solution of uninstalling the external drive in device manager and rebooting windows, to using the various third party software that was suggested, obviously with out success.
    #3) The attached screen shots will only show one of the drives attached because I don't have enough free USB ports to attach two drives and I didn't think it would have been a good idea to use a hub.
    #4) one strange thing about one of the drives is that now device manager lists it as a Toshiba drive although it is a Western Digital.
    #5) Sorry but I have no way of getting a photo of BIOS


    Front USB not recognizing my external hard drive [​IMG]


    Front USB not recognizing my external hard drive [​IMG]


    Front USB not recognizing my external hard drive [​IMG]

    I look forward to reading your comments
     
    vallero, Sep 30, 2019
    #3
  4. Front USB not recognizing my external hard drive

    usb external hard drive not being recognized.

    how do I get my computer to recognize my usb external hard drive?
     
    caseycarter1, Sep 30, 2019
    #4
Thema:

Front USB not recognizing my external hard drive

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