Windows 10: Front USB Port Problem On HP Pavilion 590 Desktop ?

Discus and support Front USB Port Problem On HP Pavilion 590 Desktop ? in Windows 10 Drivers and Hardware to solve the problem; Hello, Before going thru the agony of trying to solve this with HP, thought I'd ask here first. Have always gotten such good advice from you folks.... Discussion in 'Windows 10 Drivers and Hardware' started by Robert11, Apr 30, 2019.

  1. Robert11 Win User

    Front USB Port Problem On HP Pavilion 590 Desktop ?


    Hello,

    Before going thru the agony of trying to solve this with HP, thought I'd ask here first.
    Have always gotten such good advice from you folks.

    Have a relatively new HP Pavilion Model 590- Desktop. Running W10.

    All seems to work just fine, but-

    Bought a 1 TB WD external HD. Passport series.
    It also seems to work fine. They say, and other Reviews have confirmed, that it will/should work on either
    USB 2 or 3 Ports.

    Well, if I plug it into any of the rear USB 3 Ports, it works fine.
    If I plug it into one of the front USB 3 Ports, the cursor, and presumably everything else, freezes.

    There is a second USB 3 Port on the front, but presently it has a Mouse wireless dongle in it, and
    I am very reluctant to remove it to evaluate if the WD Drive plays in this other front Port.

    Have wiggled the connector, etc. Also a shutdown and re-start.

    Any idea what might be wrong, or what to try next ?

    Can't get to Device Mgr., as all is frozen. But I can if I remove the WD Drive.
    Something to check here, perhaps (with the Ext. Drive removed)
    Or, with the Ext. Drive in one of the working Rear Ports ?

    I can live without this Port, of course, but would like to understand why.

    Thanks, appreciate the help,
    Bob

    :)
     
    Robert11, Apr 30, 2019
    #1
  2. mnsdfhrug Win User

    HP Pavilion desktops headphone and microphone input


    Front USB Port Problem On HP Pavilion 590 Desktop ? c05258839.jpg

    Front USB Port Problem On HP Pavilion 590 Desktop ? c05240717.jpg

    1. USB 2.0: 2
    2. LAN (Ethernet)
    3. HDMI out
    4. USB 3.0: 2
    5. Audio: Line in
    6. Audio: Line out
    7. Audio: Microphone
    Here are photos of the front and back of one of the HP pavilion desktops. As seen on the front, you can only plug in headphones, but not microphone so I can't use that. Looking at the back, I'm not sure what audio line in and line out means. Microphone can probably work with slot 7 but I'm not sure about the headphones.

    I need the headphone and microphone ports to be very close to each other, so I can plug in a typical headset.
     
    mnsdfhrug, Apr 30, 2019
    #2
  3. DaveM121 Win User
    No audio on HP desktop 590-poo16

    Hi Terry

    Windows Update may have corrupted your Audio drivers . .

    Click the link below to download the Realtek Audio device drivers for your new PC form the HP Support website, then install that version of the drivers . . .

    https://support.hp.com/ie-en/drivers/selfservic...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research
    any product advertised on the site before you decide to download and install it.

    .
     
    DaveM121, Apr 30, 2019
    #3
  4. Swapna S Win User

    Front USB Port Problem On HP Pavilion 590 Desktop ?

    Unable to boot into the Desktop on HP Pavilion 20-b014

    Hi Tophy,

    Thank you for performing the troubleshooting steps to resolve the issue from your end.

    I apologize for the inconvenience caused to you, I realize this may be frustrating.

    This issue might occur, if there is an issue with hardware and drivers.

    Before proceeding further, I would like to ask few questions:


    • Are you referring to HP Pavilion Laptop or Desktop?

    • Did you try reaching BIOS using external keyboard (if you are using Laptop)?
    Please follow below mentioned methods to resolve the issue:

    Method 1:
    If you are using HP Pavilion
    Laptop.


    Please Connect to External keyboard and try below mentioned steps:

    • Restart Laptop and click any function keys
      Like F2, F10, ESC, or DEL key to begin the BIOS Setup.
    • Look for a tab in the BIOS Setup Utility that is labeled
      Boot Order, Boot Options, or Boot. Following the directions on the screen, use the arrow keys to go to the
      Boot Order, then press Enter.
    • Locate the CD, DVD, or USB flash drive (this might be called Removable Device) in the Boot list. Following the directions on the screen, use the arrow keys to move the drive up so that it appears first in the Boot list. Press
      Enter. The boot order sequence is now changed to boot from the CD, DVD, or USB flash drive.
    • Press F10 to save your changes and to
      exit the BIOS Setup Utility. Select Yes in the confirmation window. The PC will restart. Allow the PC to restart normally. The scan will take a few minutes and remove any malware that may be infecting your computer.
    • Now, download Windows 10 from below link.https://www.microsoft.com/en-us/software-download/windows10
    • From above link, navigate to option “Using media creation tool”->”Perform a clean installation using USB or DVD” and follow steps from
      step 3.
    Note: Clean Installation will delete all your files and programs.

    Method 2:
    If you are using HP Pavilion Desktop.

    If you are having spare keyboard, connect to your desktop and check if that works.

    If the issue still persists, please contact the HP support for further assistance with the issue. Refer to below link to contact HP support.

    Contact HP Customer Support for HP Pavilion 20-b014 All-in-One Desktop PC | HP® Customer Support

    Disclaimer:


    • Be careful when changing BIOS settings. The BIOS interface is designed for advanced users, and it's possible to change a setting that could prevent your computer from starting correctly.

    • Updating BIOS should only be done if necessary (to solve a compatibility problem, for example). It can be a complicated process, and if an error occurs, your computer could be rendered inoperable. Be sure
      to follow the manufacturer's instructions exactly.
    Please get back to us, if you are still facing issue with Windows 10.

    Thank you.
     
    Swapna S, Apr 30, 2019
    #4
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Front USB Port Problem On HP Pavilion 590 Desktop ?

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