Windows 10: Frozen keyboard and mouse at login screen

Discus and support Frozen keyboard and mouse at login screen in Windows 10 Drivers and Hardware to solve the problem; Recently I upgraded from Windows 8.1 to Windows 10 however this caused several issues with my laptop so I reversed the upgrade back to 8.1. My... Discussion in 'Windows 10 Drivers and Hardware' started by Joanna08uk, Jan 22, 2016.

  1. JOANNA08UK
    Joanna08uk Win User

    Frozen keyboard and mouse at login screen


    Recently I upgraded from Windows 8.1 to Windows 10 however this caused several issues with my laptop so I reversed the upgrade back to 8.1. My Kaspersky AntiVirus would then not work leaving just a blank logo on my desktop. I tried to uninstall kaspersky using the uninstall programme available on their website but upon restart I can no longer get past the login screen as I can't use my keyboard or mouse to enter my password. I can enter a screen that allows me to select safe mode but again I can't enter my password. I have a Dell restore USB but this will not work. I have tried USB mouse and keyboard but no luck either. I cannot preform a restore at all.
    Any ideas of what I could try next?

    :)
     
    Joanna08uk, Jan 22, 2016
    #1
  2. DONALDHUGHESRP
    DonaldHughesRP Win User

    windows 10

    turn on power...get to login screen...mouse and keyboard frozen..dell windows 10...last upgrade creators...this problem was showing up occasionally...now unable to sign on.
     
    DonaldHughesRP, Jan 22, 2016
    #2
  3. WARNERPC
    WarnerPC Win User
    After Upgrade, pressing the key for password in the login screen goes into a blank screen

    Original title: Windows 10 Upgrade hiccup

    I upgraded a PC to Windows 10 32bit from Windows 7 32bit.

    I completed the download and installation.

    The PC starts up and it shows the new login screen.

    As soon as a key for password is pressed the PC goes into a blank screen and the keyboard and the mouse gets frozen.
     
    WarnerPC, Jan 22, 2016
    #3
  4. PRIVATE
    Private Win User

    Frozen keyboard and mouse at login screen

    Private, Jan 22, 2016
    #4
Thema:

Frozen keyboard and mouse at login screen

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