Windows 10: Frozen keyboard and mouse at login screen

Discus and support Frozen keyboard and mouse at login screen in Windows 10 Drivers and Hardware to solve the problem; Recently I upgraded from Windows 8.1 to Windows 10 however this caused several issues with my laptop so I reversed the upgrade back to 8.1. My... Discussion in 'Windows 10 Drivers and Hardware' started by Joanna08uk, Jan 22, 2016.

  1. Frozen keyboard and mouse at login screen


    Recently I upgraded from Windows 8.1 to Windows 10 however this caused several issues with my laptop so I reversed the upgrade back to 8.1. My Kaspersky AntiVirus would then not work leaving just a blank logo on my desktop. I tried to uninstall kaspersky using the uninstall programme available on their website but upon restart I can no longer get past the login screen as I can't use my keyboard or mouse to enter my password. I can enter a screen that allows me to select safe mode but again I can't enter my password. I have a Dell restore USB but this will not work. I have tried USB mouse and keyboard but no luck either. I cannot preform a restore at all.
    Any ideas of what I could try next?

    :)
     
    Joanna08uk, Jan 22, 2016
    #1

  2. windows 10

    turn on power...get to login screen...mouse and keyboard frozen..dell windows 10...last upgrade creators...this problem was showing up occasionally...now unable to sign on.
     
    DonaldHughesRP, Jan 22, 2016
    #2
  3. WarnerPC Win User
    After Upgrade, pressing the key for password in the login screen goes into a blank screen

    Original title: Windows 10 Upgrade hiccup

    I upgraded a PC to Windows 10 32bit from Windows 7 32bit.

    I completed the download and installation.

    The PC starts up and it shows the new login screen.

    As soon as a key for password is pressed the PC goes into a blank screen and the keyboard and the mouse gets frozen.
     
    WarnerPC, Jan 22, 2016
    #3
  4. Private Win User

    Frozen keyboard and mouse at login screen

    Private, Jan 22, 2016
    #4
Thema:

Frozen keyboard and mouse at login screen

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