Windows 10: Frozen Mouse/No Touchpad

The touch pad on my laptop has long ago died, so I only have my mouse to move my cursor. The cursor is frozen. I cannot find any function key along the top that looks remotely like a "touch pad with a line through it." I have tried hitting F5, F7, F9 and F11; tried hitting each of those keys together with the FN key; and holding down the FN key, tapping each of those keys (F5 etc.), then releasing the FN key. None of those things work.


I can't try the various "clicking" methods suggested online because I can't click, since I essentially have no touch pad and my mouse is stuck.


I've tried shutting off the laptop, waiting a minute, then restarting it: the arrow is still frozen. Help!

:)

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

Touchpad

Hi Denise,

To address your concern, we suggest that you check if the touchpad is enabled in Mouse Properties.

Please follow these steps below to check the status of the touchpad.

• Click Start and choose Settings.
• Click on Devices. Choose Mouse & touchpad. Scroll down to the bottom of the screen and click
  Additional mouse options.
• The Mouse Properties window will open. Click the tab furthest to the right (ELAN
  or Device Settings).
• Under Devices, check if your touchpad is disabled. If it is disabled, click the touchpad to select it and then click
  Enable.

Let us know how it goes.

 

mouse pointer and touchpad issue

Hello ,

We realize the inconvenience you are experiencing with Mouse and touch pad on your Windows 10 installed system. We will certainly help you.

You could face this issue due to corrupt our outdated Mouse and touchpad Drivers. I suggest you to follow the steps given below and check if it helps you.

• What is the make and model of your computer?
• Have you installed all pending Windows updates?

Method 1: Run Hardware and Devices Troubleshooter.

Follow these steps to run Hardware and Devices troubleshooter.

a) Press Windows key + W and type
troubleshooting.

b) Select Troubleshooting.

c) Select View all on the top left corner.

d) Run Hardware and Devices troubleshooter.

Move to next method if you still face this issue.

Method 2: Update drivers from Device manager.

Follow the steps to update drivers:

1. Right click in the Start button
and select Device Manager.

2. Expand the Mice and other pointing device.

3. Right click on the Mouse Device and select
update drivers.

Same way update the Touchpad drivers.

For reference:

touchpad not working

Method 3: Uninstall and reinstall the Mouse and Touchpad driver from manufacturer’s website.

Follow these steps to Uninstall Keyboard driver.

a) Press Windows key + X and select
Device Manager.

b) Search for Mouse driver and expand it.

c) Right click on the Mouse
driver and select
Uninstall.

I suggest you to download the latest
Mouse and Touchpad drivers
from the manufacturers website.

You can also follow the below link for reference:

Mouse, touchpad, and keyboard problems in Windows

Please reply with the required information and the results. I will be glad to help you further.

Thank you