Windows 10: FUJITSU SCANSNAP SCANNER WILL NOT CONNECT

Discus and support FUJITSU SCANSNAP SCANNER WILL NOT CONNECT in Windows 10 Drivers and Hardware to solve the problem; I reinstalled Windows 10 and now my ScanSnap S1300i will not connect anymore. I have installed and uninstalled the driver. I have turned off the... Discussion in 'Windows 10 Drivers and Hardware' started by southofmotown, Jan 12, 2021.

  1. SOUTHOFMOTOWN
    southofmotown Win User

    FUJITSU SCANSNAP SCANNER WILL NOT CONNECT


    I reinstalled Windows 10 and now my ScanSnap S1300i will not connect anymore. I have installed and uninstalled the driver. I have turned off the antivirus software, turned off the scanner, disconnected and reconnected the USB cord, but it still won't connect.The only way it will connect is if I restart my computer. Does anybody know how to fix this? Thank you!

    :)
     
    southofmotown, Jan 12, 2021
    #1
  2. WEBSNAIL
    websnail Win User

    Fujitsu ScanSnap S510


    Aside from a thanks to all who've contributed to this thread I wanted to note that I was able to get the ScanSnap fi-5110EOX2 working using the instructions above although I noted a couple of potential differences.


    1. I ran all the installations in Compatibility mode (Windows 7) and as an Administrator
    2. The compatibility information on the Fujitsu site is a bit confusing as initially it points you to the Vista update. The correct one is available on this page:
      ScanSnap Manager Update for Windows 7 (V3.1L20) - Fujitsu Global

    I've only installed the ScanSnap manager rather than everything else but it's working fine so all good..

    Thanks all.
     
    websnail, Jan 12, 2021
    #2
  3. HOBBITT
    Hobbitt Win User
    Fujitsu ScanSnap S510


    I have a ScanSnap S510 which I could not get to work with Windows 10 and after searching the internet and e-mailing Fujitsu (who said that the Scanner stopped being produced 2 years ago and no driver updates were forthcoming) I grudgingly decided to buy its replacement - the iX 500. However when looking at this scanner on Amazon and going through the reviews I came across this suggestion. Use the software for the iX500. I therefore went to the Fujitsu website and downloaded the ScanSnap Manager for the iX500 - I didn't bother with the Organiser software as you need to submit Scanner details (anyway I found that the Organiser for the S510 works fine). The S510 was disconnected and the downloaded software loaded. On reconnection the S510 was recognised and the Manager dialog box could be opened. The ScanSnap symbol appeared in the taskbar. I have scanned a few documents and everything appears to be as before. So, don't throw your S510 scanner away, just run it with the iX500 software. I haven't told Fujitsu!!
     
    Hobbitt, Jan 12, 2021
    #3
  4. SUNDEVILDON
    sundevildon Win User

    FUJITSU SCANSNAP SCANNER WILL NOT CONNECT

    Fujitsu ScanSnap S510


    *092
     
    sundevildon, Jan 12, 2021
    #4
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FUJITSU SCANSNAP SCANNER WILL NOT CONNECT

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