Windows 10: FYI: How to stop high CPU caused by Connected Devices Platform User Service_xxxxx service...

Discus and support FYI: How to stop high CPU caused by Connected Devices Platform User Service_xxxxx service... in Windows 10 BSOD Crashes and Debugging to solve the problem; Issue Constant CPU load of 30% on an old W10 Pro notebook. Intel i3/8GB/250GB SSD This behavior does not occur on other W10 Pro computers. Suddenly it... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MarsMSN, May 17, 2020.

  1. MarsMSN Win User

    FYI: How to stop high CPU caused by Connected Devices Platform User Service_xxxxx service...


    Issue
    Constant CPU load of 30% on an old W10 Pro notebook. Intel i3/8GB/250GB SSD

    This behavior does not occur on other W10 Pro computers. Suddenly it was there after a monthly update and it was here to stay.


    Cause
    Connected Devices Platform User Service_xxxxx CDPUserSvc_xxxxx

    Solution
    The CDPUserSvc_xxxxx service can be stopped by executing a powershell script at user logon with Task Scheduler.

    https://www.tenforums.com/performan...cpu-2.html?s=8b54c43e5e07ee2253c394891c48984b


    It worked for me.

    M

    :)
     
    MarsMSN, May 17, 2020
    #1

  2. Connected Devices Platform: Excessive CPU Usage

    According to my machine's task manager, SERVICE HOST: CONNECTED DEVICES PLATFORM USER SERVICE is consuming about 40% to 50% CPU usage. (Don't know if I stated that correctly.) Anyway, this is causing the fan on my tower to run very high and constantly.

    As far as I know, the Connected Devices Platform should run at startup, and then quieten down. Mine does not do that.

    Any ideas on what might be wrong and how I can fix this? That whining fan is driving me nuts!
     
    AndréStrydom, May 17, 2020
    #2
  3. CONNECTED DEVICES PLATFORM USER SERVICE

    For some reason, the fan on my CPU is constantly running extremely high. When I check my CPU usage in Task Manager, the problem seems to be with the Connected Devices Platform User Service_48125c.
    I was under the impression that this task started with the computer startup, but then turned off. That's obviously not happening here.

    What is this problem and how do I fix it?

    Thanks for the help.
     
    AndréStrydom, May 17, 2020
    #3
  4. Paul.Woz Win User

    FYI: How to stop high CPU caused by Connected Devices Platform User Service_xxxxx service...

    TokenBroker services causes high CPU utilization?

    We have Windows 10 Pro version 1703, 64bit.

    We see CPU stay at 50-60%, and spike up to 99-100% for extended times. We have been able to isolate the high CPU to the Token Broker service by using the Windows Performance Recorder and Analyzer.

    We understand this service has something to do with the Windows Store and Authentication and was added in with the Anniversary update. With it turned off, we return to normal CPU utilization, but we are unsure if this service is a requirement.

    Microsoft is a bit ambiguous on this service, even the description for the service reads "<Failed to Read Description, Error Code:1500 >"

    • Because there isn't a lot of documentation on this we are unsure if we even need this service. Can we simply disable this service permanently?
    • Is anyone aware of the Token Broker service causing high CPU like this?
     
    Paul.Woz, May 17, 2020
    #4
Thema:

FYI: How to stop high CPU caused by Connected Devices Platform User Service_xxxxx service...

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