Windows 10: G402 Left And Right Click Not working

I got on my pc and my left and right-click was not working in my mouse but everything else was, I restarted changed USD ports and it still did not work I tried a different mouse and it was fine and then I tried the G402 on my laptop and it is fine.

submitted by /u/DJ-Lime
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:)

 

Up down left right arrows

Hi Laura,.

I suggest you to check if the following steps helps to resolve the issue.

• Right click on the Windows key and Go to control panel.
• On the upper right corner change the view by to small icon.
• Click on mouse.
• Then click on ‘wheel’ tab.
• Set the values for horizontal and vertical scrolling.

and see if it helps to resolve the issue.

Thank you.

 

Windows 10 Issues with Right and Left Mouse Click

Hi,

Thank you for posting your query in Microsoft Community.

I apologize for the delay.

Follow the steps mentioned below and check if the issue is resolved:

Step 1:

I would like to suggest that you log into Safe Mode with networking and check if the issue persist, if not try the steps below.

Step2:

I suggest that you update your drivers. Follow the steps below to perform an update.

• Click on the Start button, and type “Device Manager” on the search bar.
• Open Device Manager, expand “Mice and other pointing devices”.
• Find and double-click graphic adapter
  from the left panel to uninstall.
• Right-click the device, and click Uninstall.
• Windows will prompt you to confirm the device’s removal. Click
  OK to remove the driver.
• After the uninstallation is complete, reboot your computer.
• After you have successfully uninstalled the driver, please go to the computer manufacturer’s website, download the Windows 10 driver for your computer and check.

Step 3: Download drivers for 8.1 and install in compatibility mode. Follow the steps below to do so:

• 
  Right click on the setup file and select Properties.
  
  
  
• 
  Click the compatibility tab, tick the box next to Run this program in compatibility mode for and select Windows.
  

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Thank you.

 

Touchpad Left- and Right-Click Not Working

Hi Bill,

Thank you for posting your query on Microsoft Community.



Please answer the following question:

Did you log in to the system using a standard user account or an administrator user account?

In order to make changes in Device Manager you MUST be logged on as an administrator.

After logging in to the administrator Account, I would suggest you first try updating the driver.

Follow the steps to update the Touchpad drivers:

• 
  Press Windows key + X key and click Device Manager.
  
• 
  Find the relevant Touchpad driver and right click on it.
  
• 
  Select Properties and then go to the Driver Tab. Click Update.
  
• 
  Restart the computer and check.
  

If this doesn't solve your problem, you have to uninstall and then reinstall your driver in compatibility mode.

• 
  Press Windows key + X key and click Device Manager.
  
• 
  Find the relevant Touchpad driver and right click on it.
  
• 
  Select Properties and then go to the Driver Tab. Click Uninstall.
  
• 
  Restart the computer and check.
  

Now go to your manufacturer's website and re install the driver in compatibility mode.

Hope this helps. Please respond if you have further related queries.

Regards,