Windows 10: Game Bar Capture: Audio Failed to Record

I recently attempted to record a lengthy screen capture ~2 hours using Game Bar's Capture feature. I ensured only one window was open so that it would record the correct content, and I also checked that the audio devices were selected properly so that my PC's internal audio would be captured. Prior to recording, I ran a test using the exact same conditions and everything worked properly. However, after recording the 2-hour session, the video file that was recorded has no audio at all when played back, despite my test not having this problem. I immediately ran another test without changing any settings, and audio was recorded properly in the same window that I had just used. Any idea why this might have occurred?

:)

 

How to make sure Game Bar only records game audio, and not audio from other apps?

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you want to record the in game audio only and mute the audio from other apps.



You can change the game bar settings to record only the game audio. To do that follow the steps mentioned below.

1. Press Windows key +
   G to launch Game Bar.
   
2. Click on Settings (Gear icon).
   
3. Click on Capturing.
   
4. Under Recording, select the check box for
   Record in the background while I’m playing a game.
   
5. Under Audio to Record, select the Radio button for
   Game. (If you are still unable to get Audio, select the Radio button to All).
   

Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Choppy audio in videos recorded through Game bar

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that the game audio is choppy in the recording. This generally happens when the recording is not ended correctly. We can try restarting the service for Game bar and see if that helps in resolving the issue. Please follow the steps mentioned
below:

1. Close the game and Game bar.
   
2. Press and hold Ctrl + Shift + Esc
   keys together to open Task Manager.
   
3. Click on More details.
   
4. Look for BcastDVRUserService, and click on
   End Task.
   
5. Restart the game and try recording again.
   

You can change the settings how the audio is recorded and see if that helps in resolving the Audio issue. Please navigate to
Settings (Windows key + I) >> Gaming >> Captures >> Recorded audio. You can change the Audio quality, and change the Microphone and System volume.


Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Can’t hear audio while recording games or videos

Hi,



Thank you for writing to Microsoft Community Forums.



We will need some more information to help you with the appropriate troubleshooting steps. Please reply with the following details:

• How are you recording the games or videos?
  
• When you say, “I can't hear anything” you are unable to get the in-game audio or your voice?
  
• What is the make and model of the computer?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

If you are using Game bar to record the games or videos, I suggest you to refer the steps mentioned below:

1. Press Windows key + I to open
   Settings.
   
2. Click on Gaming.
   
3. Click on Capture on the left pane.
   
4. Clear the check box for Record gaming audio only.
   
5. Follow the same steps for Broadcasting.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator