Windows 10: Game controller not working

My Astro C40 game controller is not working on my PC with Windows 10 Pro 2004 latest version and fully updated. Please help. The device shows up as an audio device. I have tried updating the driver etc. but nothing is working.


The controller works on my laptop with a different Windows version.


What do I do? I need my controller to work on my PC.

:)

 

Game controller ID settings

Hi Joe,

Thank you for the update. I understand your concern.

I would suggest you to look for the Devices settings in Control Panel and check if the game controllers are listed. If so, refer to the following steps to alter the settings and check if these are helpful in resolving your issue.

a. Right click on one of your game controllers and click Game Controller Settings. Note where in the list it is. If it is not at the top proceed to the next step.

b. Right click and remove all your other controllers (not the 360/gamepad) and let them reinstall automatically.

c. Once complete right click and check the list again and see if the 360 controller/gamepad is at the top. If so, give the game another try and see if it detects your controller.

If the issue still persists, restart your console and then try to reconnect your controller.

Hope this information is helpful. Please post back your results for further assistance.

 

Sidewinder Game Controller Software 4.0

Hi Willard,

Welcome to Microsoft Community.

I suggest you to follow the below steps to download Sidewinder Game Controller Software 4.0

• Disconnect the game controller from your computer's universal serial bus (USB) port.
• Insert the Microsoft Sidewinder compact disc into your computer's CD-ROM or DVD-ROM drive. Hold down the SHIFT key to prevent installation from automatically starting.
• On your desktop, double-click My Computer, and then browse to the following file:
  CD-ROM drive:\Setup\Setup.exe
  
• Double-click Setup.exe to start the installation process.
• Restart your computer when prompted.
• Plug the SideWinder game controller into your computer's USB port, and then allow Microsoft Windows to detect and install it.
  
  Install the software update if the controller is the Sidewinder Game Controller Software 4.0
• Restart your computer.

Let us know the status.

Regards,

Guru Kiran

 

XBox one controller stopped working in games

Hi

Up until recently my XBox One controller was working fine. Last time I player for about 30 minutes with it in Destiny 2, I think it was around a month ago or so.

Today I wanted to play a games entirely on XBox One, and had plans with my wife for it, and was very disappointed when XBox One controlled did not work. I started to dig the issue and read forums. I already spent over 2 hours trying to solve this. Here are
some details.

Symptoms:

• I connect XBox One controller with a USB cable
• After connecting it takes it 2-5 seconds to initialize. After that it works for 1 second, and then it stops working.
• It always works in calibration program ("Set up USB game controllers")
• Once it opened Game bar and worked there, but not in the game
• In Little Nightmares if I click the XBox button (main one) the game screen slightly flashes brighter, but game won't switch to controller mode and no other buttons work
• XBox Accessories app only recognizes it after I reboot my PC. The rest of the time it tell me that I need to connect the controller.

Steps tried:

• I tried about 5 different micro USB cables
• I checked drivers in Device manager - they are up to date
• I checked firmware verison XBox Accesories app tell me it is up to date
• I tried it with other games, lik Ark, Destiny
• I tried killing some overlay services, after killing Game bar it worked for a few seconds but then stopped working again

Please, help me. This issue totally ruined my evening.

Maybe I'm oldschool, but I'm used to such things like GAMEPADS - WORKING 24\7.

[Moved from: Windows/ Gaming on Windows 10]