Windows 10: game corrupt

i need help fixing this please thank you

:)

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

Windows 10 Chess Game

Hi Susan,

There are several possible explanations as to why you're encountering performance and stability issues during gameplay. Here's a list of the common factors:

• A corrupted user account data
• Corrupted game data
• Software conflicts
  
• An outdated game version

Running the Windows apps troubleshooter can help resolve issues with Windows 10 games. Click this

link to run this troubleshooter.

We also suggest checking if there are updates available for the game. See
Check for updates for apps and games from Windows Store for the steps.

Let us know how it goes after performing the aforementioned solutions.

 

Windows 10 Game Apps

Based on the error you've received, this seems to be due to corrupted Store cache. We suggest manually resetting the Store app from the Settings menu. Here are the steps:

• Click Start, then Settings.
  
• Select System.
• Select Apps & features.
• Find the Store app, then click Reset.
• Click Reset again to confirm.
• Restart your device so that the changes will take effect. Sign in to the app. Launch the game and check if the same issue occurs.
  

We also recommend accessing the game from the Start menu. Here are the steps:

• Press the Windows button on your device or keyboard, or select the Windows icon in the lower-left corner of the main screen.
• Select All apps, and then find your game in the list. Check if you encounter the same issue.

We also recommend signing in to a different user profile. This can help determine if this is due to corrupted user profile. Here are the steps:

• Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
• Select your account name from the top-left corner of the menu, and then select Switch account.
• Sign in with an account other than the one you were using.
• Restart the game to see if it works correctly.

If you don't have a different user profile, kindly perform the steps provided on this link