Windows 10: Game crashing on one user profile and not others

Discus and support Game crashing on one user profile and not others in Windows 10 Gaming to solve the problem; Hello. The video game Prey 2017, when played on my primary user profile, often crashes to desktop and gives DXGI_ERROR_DEVICE_HUNG or... Discussion in 'Windows 10 Gaming' started by Jackson Ewers, Nov 15, 2022.

  1. JACKSON EWERS
    Jackson Ewers Win User

    Game crashing on one user profile and not others


    Hello. The video game Prey 2017, when played on my primary user profile, often crashes to desktop and gives DXGI_ERROR_DEVICE_HUNG or DXGI_ERROR_DEVICE_RESET as errors. I tried creating a new user profile, and the game works without crashing when playing it on that user profile. This appears to indicate my primary user profile has corrupted data or conflicts in configuration/security settings. Is there a way to fix this? I would prefer not to swap to using an entirely new user profile. Thank you in advance.

    :)
     
    Jackson Ewers, Nov 15, 2022
    #1
  2. EIDAIRAMAN1
    eidairaman1 Win User

    CCC Profiles that disappear

    id suggest a spyware check
     
    eidairaman1, Nov 15, 2022
    #2
  3. PEACH1971
    peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Nov 15, 2022
    #3
  4. V444
    v444 Win User

    Game crashing on one user profile and not others

    script to delete users profile

    A1- i guess local. (please check the attachment,i'm following those steps to do it, if it helps you to figure out if it's on PC or local)
    A2- no i don't need logs.

    Full user delete.docx
     
    v444, Nov 15, 2022
    #4
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Game crashing on one user profile and not others

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