Windows 10: game doens't show up in the libary of microsoft store app .

Hello,


today i bought Forza horizon 4 in the microsoft store browser. in the browser it says i bought the game and i am owner of forza horizon 4. but when i want to install the game, it want's me to redirect me to the microsoft store app. but when i am redirected, the game doesn't show up. when i click in the libary it also doesn't show up. SO! i bought the game and can't install it. is there an explanation for this and an sulution??




:)

 

Games not showing up in App Libary

Hi Jeremy,

One possible reason as to why you're encountering issues with installing the game is due to corrupted app data. To resolve this, we suggest that you perform the following troubleshooting methods:

Method 1: Run the Windows apps troubleshooter

This can help resolve issues with built-in Windows 10 apps like issues encountered when installing games from the Store. Click this

link to proceed.

Method 2: Check for updates

We also recommend checking if there are updates available for your Windows 10 PC. Refer to

How to get software and driver updates for Windows 10 for the steps.

Method 3: Reset the Store app

This can help resolve corrupted app data.

• Click Start.
• Select Settings.
• Select System.
• Select Apps & features.
• Find the Store app, then click Advanced options.
• Click Reset.
• Click Reset again to confirm.
• Restart your device so that the changes will take effect. Download and install the game and check if the same issue occurs.
  

Method 4: Make sure that your system meets the game requirements

See
How to find out if a game will work on your Windows 10 device for the steps. This can help determine if your device meets the game requirements.

Let us know how it goes after performing the aforementioned solutions. We'd be glad to provide you additional assistance.

 

microsoft app store

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App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store