Windows 10: game had to reinstall due to an error

Discus and support game had to reinstall due to an error in Windows 10 Network and Sharing to solve the problem; I was playing Forza horizon 4 for a bit this morning then I went and took a break. Once I tried to start the game back up it said the saved files had... Discussion in 'Windows 10 Network and Sharing' started by logananderson2, Feb 23, 2019.

  1. game had to reinstall due to an error


    I was playing Forza horizon 4 for a bit this morning then I went and took a break. Once I tried to start the game back up it said the saved files had been moved or deleted, so then I went back toy the Microsoft store and went to the game, once I was there it said I had to reinstall the game due to an error so I clicked it and now it is reinstalling but I want to know will all my progress still be saved when the game reinstalls ???

    :)
     
    logananderson2, Feb 23, 2019
    #1

  2. 0xc000007b error of games

    Hi Giuliano,

    The error that you received usually appear when you're trying to run a 32-bit application or program on a 64-bit operating system. This may also appear when you're not running the application as administrator or there could be other software with virus infection
    or corrupted files that are causing this issue.

    For us to isolate and address this problem, we would like to know the following:

    • Were you able to open those games before?
    • If yes, were there any changes made or updates installed before you start receiving this error?
    • What were the changes made or updates installed?

    Noting the troubleshooting steps that you've already tried, we suggest uninstalling and reinstalling one of the games in which the error appears and see if you still encounter the same error after the reinstallation.

    Looking forward to your reply.

    Regards.
     
    Vanessa Yar, Feb 23, 2019
    #2
  3. I can't reinstall my previously installed games!!!

    Hi Fahd,

    It appears that you're having an issue installing your previous games after reinstalling Windows 10. We would like to know if it is only happening when you're installing your games or is it also happening when you're installing an app from Microsoft Store.

    Meanwhile, we suggest clearing Windows Store's cache by performing these steps:

    • Press Windows key + R.
    • Type wsreset.exe then hit Enter.
    • Restart your computer.

    Keep us in the loop with the result.
     
    Justine Pel, Feb 23, 2019
    #3
  4. game had to reinstall due to an error

    Games

    Hi Shirley,

    Thank you for posting in Microsoft Community.

    This issue might have caused due to corrupted game.

    Lets try with some steps and check if the issue resolves.

    Step 1: I would suggest you to Run a
    Windows app troubleshooter and check.

    Refer:
    App troubleshooter


    Step 2: I would suggest you to Uninstall and reinstall the Game
    and check if it helps.

    Refer: How to uninstall and reinstall a game on Windows 10

    Hope this information helps.
     
    Sachin Venkatesh, Feb 23, 2019
    #4
Thema:

game had to reinstall due to an error

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